IT Systems Administrator

Summary

Join Care Access as a Systems Administrator to implement, configure, maintain, and support IT assets for our growing remote workforce. You will play a key role in supporting technology operations, designing scalable IT systems, and ensuring compliance. This remote position requires 5+ years of experience in a similar role, strong knowledge of computer security and cloud services, and experience managing diverse devices and operating systems. We offer a competitive benefits package including PTO, comprehensive health insurance, retirement plan, and a culture of growth and equality. The ideal candidate will be adept at learning new technologies and thriving in a fast-paced environment.

Requirements

• 5+ years as IT Systems Administrator or similar role
• Strong knowledge in computer security, computer networking and cloud services
• Experience with Google Suite, Microsoft Azure and Office 365
• Experience with managing a fleet of Windows and Apple devices using Microsoft cloud-based tools
• Experience with Windows, macOS, iOS, and Android operating systems
• Strong organizational, documentation, and communication skills
• Desire and ability to learn new technologies
• Ability to thrive in a fast-paced environment
• Bachelor’s Degree in Information Technology, Computer Science, or other relevant fields, or equivalent experience

Responsibilities

• Support daily IT operations including account management, device administration, network administration, and software management
• Plan, design, and implement necessary IT assets to meet our growing needs
• Develop scalable and practical configurations for workstations and mobile devices to meet or exceed compliance requirements
• Manage our remote workstations and cloud solutions
• Periodically review device activities and logs to ensure our fleet remains operational, secure, and compliant
• Train and direct system users on the correct use of information systems
• Document process, procedure, and activities related to all IT systems
• Provide escalated support and subject matter expertise in device management, Microsoft 365, and diverse SaaS applications

Preferred Qualifications

• Experience with PowerShell
• Knowledge of HIPAA and GCP regulations
• Relevant industry certifications (Microsoft, Google, ITIL)

Benefits

• PTO/vacation days, sick days, holidays
• 100% paid medical, dental, and vision Insurance. 75% for dependents
• HSA plan
• Short-term disability, long-term disability, and life Insurance
• Culture of growth and equality
• 401k retirement plan