KeenLogic is hiring a
IT Systems Administrator

Summary

Join KeenLogic in Atlanta, GA as a Senior Systems Administrator with expertise in Microsoft platforms to provide support and development services for CDC programs utilizing the Power Platform.

Requirements

• Bachelor's degree preferred or equivalent experience
• Typically requires at least 10 years relevant experience without a Degree
• 4+ years relevant experience with Undergraduate Degree
• 3+ years relevant experience with Graduate Degree
• 3+ years' experience as a Power Platform Service Administrator with exposure to analyzing, developing, testing, implementing, administering, troubleshooting, or otherwise maintaining enterprise-grade Power Platform solutions
• 1+ years' experience developing and extending the Microsoft Power Platform with exposure to Dataverse, model-driven apps, canvas apps, Power Pages, flows, AI builder, custom connectors and general application lifecycle management concepts specific to Power Platform
• 3+ years' experience as a Dynamics 365 Service Administrator with exposure to analyzing, developing, testing, implementing, administering, troubleshooting, or otherwise maintaining Dynamics 365 Customer Engagement apps
• 3+ years' experience as a Power BI Service Administrator with exposure to analyzing, developing, testing, implementing, administering, troubleshooting, or otherwise maintaining enterprise-grade Power BI solutions
• 3+ years' extensive experience as an Office 365 support engineer in a sizeable mission-critical Office 365/Azure implementation
• 1+ years' experience drafting or maintaining governance and support documentation to assist in administrating Microsoft Power Platform or other Office 365 services

Responsibilities

• Operation and maintenance of the Enterprise Microsoft Power Platform Infrastructure
• Provide customer service delivery and availability while ensuring Microsoft Enterprise Power Platform satisfaction
• Monitor and troubleshoot solutions, including user experience, performance, and availability
• Implement and manage security policies for solutions, including access controls, network security, and data protection
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions
• Provide technical support to end-users, including troubleshooting connectivity, performance, and application access issues
• Develop and maintain documentation related to deployed solutions, including architecture diagrams, operational procedures, and user guides
• Continuously evaluate and recommend improvements to deployed solutions, including new features, tools, and technologies

Benefits

• Full benefits
• PTO
• 401k