Remote IT Systems Administrator

Summary

Join Entersekt, a leader in mobile authentication and payments enablement technology, as a seasoned IT professional to administer systems and end-user devices for a globally distributed technical business.

Requirements

• Completed the following Microsoft Exams: MS-102, MD-102, SC-100, SC-200, SC-300, SC-400, MS-500, AZ-500
• Holds a degree or diploma in Computer Science, Information Technology, or related field or have the relevant work experience
• Networking: IP, ICMP, IPSec, UDP, TCP, DNS, DHCP, NTP, LDAP, HTTP, SMB, SIP, Routing, BGP
• Security: Firewall, CSR, Certificates, SAN, CA, TLS, Mutual TLS, Cipher Suites, Symmetric and Asymmetric Encryption
• Load Balancers: Reverse Proxy, HTTP Proxy, NGINX, AWS ALB and NLB
• Email: MX, SPF, DKIM, DMARC, S/MIME, Microsoft Purview Advanced Message Encryption
• Platforms: Windows, MacOS, Ubuntu, Android, iOS, Apple Business Manager
• Scripting languages: PowerShell, Bash, SQL, Python, Data Manipulation, Automation
• IdPs: SAML, Microsoft Enterprise Applications, SCIM, Custom App Roles
• Microsoft Identity: Hybrid AD, Mult-Factor Authentication, Conditional Access Policies, External Collaboration, PIM, Retrieving Audit Logs, Entitlement Packages
• Microsoft Endpoint Manager: Intune, Secure Boot, Disk Encryption, Account Protection, Firewall, Windows Defender for Endpoint, Device Profiles, Devices Compliance Polices, Device Configuration Polices, Approved Applications, Device Driver Updates, AutoPilot, Onboarding Operating Systems, Dynamic Groups
• Microsoft Purview: DPL policies, eDiscovery, data life cycle management, subject rights management (GDPR)
• Microsoft Security: Improving Security Score, Configuring Alerts, Investigate Incidents, Leveraging Risky Users detection
• Microsoft Exchange, SharePoint and Teams: Creating Teams disallowing Guests, Auditing external shares
• Miscellaneous: Monitoring and alerting, Universal Print, Direct Routing SBC, Power Automate, Atlassian
• Microsoft Azure: KeyVaults, Storage Accounts, SQL server, ADF, Virtual Network, NAT Gateways, VPN Tunnels, Azure Sentinel, Azure Virtual Desktop
• Compliance Policies and Data Protection Acts: ISO 27001, CIS Benchmark, SOC2, PCI DSS, POPIA, GDPR, CCPA, CDPA, DSAR
• Effective, trustworthy, friendly, positive, detail-oriented and organized, while comfortable starting off with ambiguity
• Communicative, ability to interact effectively with technical and non-technical stakeholders, senior management, and exhibit professionalism, using diplomacy to deal with conflict and mediate solutions, as well as excellent written and presentation skills
• Proactive, self-starter problem solver, which is excellent at diagnosing and troubleshooting, as well as driven to improve security and compliance, evolving processes, and ensuring uptime
• Pragmatic and adaptable to changing priorities, assignments, and roles, and ability to perform under stressful working conditions and to thrive in a fast-paced environment
• Enable collaboration, working with teams to achieve organizational goals, assisting outside primary capacity, and educate and mentor team for greater competency

Responsibilities

• Administer and maintain productivity suites, ranging from Atlassian to Microsoft 365
• Administering and maintaining servers and endpoints, including installation, configuration, and troubleshooting
• Facilitate the life cycle of user accounts, permissions, and access across various systems and platforms
• Implementing and maintaining system backups, disaster recovery plans, and security measures
• Assist with IT operational and supply chain management
• Enable internal service desk to achieve SLA and reporting requirements
• Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
• Assist teams with planning and adoption of new tools and services
• Align the IT environment to industry regulations and best practices, such as SOC2, CIS Benchmark, ISO 27001, GDPR and PCI-DSS
• Monitor and investigate security alerts and incidents
• Facilitate security reviews for new software and tools and critically evaluate risks and define mitigations
• Ensure regular security audits and vulnerability assessments are performed and risks identified are addressed promptly
• Assist with configuration and evidence gathering
• Effectively enable and delegate within the team to offer prompt global support and collaborate with representatives in other regions where applicable
• Facilitate inquiries by understanding the underlying need, followed by identifying and evaluating the various solutions and finally implement the viable solution
• Collaborate with teams to enable integration with IT systems, e.g. SSO integration and configuring access packages
• Serve as an escalation layer for privileged operations as well as complex issues offering prompt and effective resolution
• Develop IT policies and guidelines
• Maintaining accurate documentation of configurations, procedures, and troubleshooting guides
• Sharing knowledge and best practices with team members, promoting continuous learning and improvement