Summary
Join Kyruus Health as a Staff IT Systems Administrator and serve as the bridge between strategic vision and technical implementation. Lead technical discovery, solution design, and standardization of IT systems. Maintain and enhance the company's IT technology stack, evaluating new technologies and making recommendations. Lead technical implementation of high-impact projects, coordinating cross-functional activities. Provide technical mentorship and act as a technical escalation point for complex issues. Document requirements and processes, and support the team and users. Help with resource allocation and team performance assessment. Serve as the primary technical liaison between IT and other technical teams.
Requirements
- 8+ years of progressive experience in IT or technical leadership roles, with a proven track record of successfully leading complex technical initiatives
- Deep technical expertise in enterprise IT systems and architecture, with the ability to translate business requirements into effective technical solutions
- Strong leadership skills with experience mentoring technical staff and fostering collaborative team environments
- Exceptional project management capabilities with experience coordinating cross-functional technical activities and dependencies
- Excellent communication skills with the ability to translate complex technical concepts to both technical and non-technical audiences
- Experience navigating organizational dynamics and building consensus across diverse stakeholder groups
- Proficiency with cloud platforms (AWS/GCP) and modern IT operations
- Strong expertise in Identity and Access Management (IAM) principles and tools, including authentication protocols (SAML, OAuth, OIDC), authorization models (including RBAC), privileged access management, and identity lifecycle management
- Experience with identity solutions like Okta, including policy configuration, directory integration, and automated provisioning/de-provisioning workflows is required
- Hands-on experience with our core platforms (Google Workspace, Slack Enterprise Grid, JAMF, Microsoft Intune, Atlassian)
- Demonstrated ability to establish technical standards and best practices that enhance security, efficiency, and user experience
- Experience with security best practices and compliance requirements (HIPAA, SOC2, HITRUST)
- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience
- Strong problem-solving abilities with a track record of innovative solutions to complex technical challenges
- Ability to prioritize effectively in a fast-paced environment while maintaining attention to detail
- Experience serving as a technical liaison between IT and other departments (Development, InfoSec, Business units)
Responsibilities
- Serve as the bridge between strategic vision and technical implementation, acting as the manager's trusted technical partner and the team's technical compass
- Lead technical discovery, feasibility assessment, solution design, architecture, integration, and standardization of IT systems across the organization to reduce redundancy
- Maintain and enhance the company's IT technology stack, establishing technical standards and best practices across IT platforms to ensure consistency, security, and operational excellence
- Evaluate new technologies and make recommendations for adoption based on organizational needs and industry trends
- Lead the technical implementation of high-impact IT projects, coordinating cross-functional activities and removing blockers
- Serve as a technical escalation point for complex issues, applying deep expertise to resolve challenging problems
- Provide technical mentorship to Systems Administrators and Desktop Support Engineers, helping them grow their skills and advance their careers
- Document requirements, system architectures, processes, and procedures, and provide support and training to the team and users on system usage
- Act as deputy to the Manager, Information Technology when needed, providing continuity in leadership and decision-making
- Help with resource allocation, workload balancing, and team performance assessment
- Serve as the primary technical liaison between IT and other technical teams (InfoSec, Infrastructure, Development, Data Platforms, Application Engineering, etc.) facilitating collaboration and alignment
Preferred Qualifications
- Familiarity with Identity Engines, IGA tools, identity federation, single sign-on implementation, and multi-factor authentication strategies is preferred
- Experience with network management solutions, particularly VPN and ZTNA technologies. Familiarity with Palo Alto Prisma Access or Zscalar is preferred
Benefits
- Medical, dental, and vision benefits
- Unlimited paid time off (PTO)
- Generous paid parental leave
- A home office stipend
- 401(k) program with company match
- A wellness and lifestyle program
- Annual bonus program
- Equity
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