Security Systems Administrator

Summary

Join Netflix as an experienced APAC Security Systems Administrator! This remote role, based in Singapore, requires managing physical security systems across the APAC region. You will program and configure systems, ensure optimal uptime, troubleshoot issues, and manage projects. Travel to other APAC offices is expected approximately twice per quarter. This full-time position offers competitive benefits and a salary range of $80,000-$115,000 annually. The ideal candidate possesses extensive experience in physical security systems and strong project management skills. This role demands expertise in Genetec Synergis and Stratocast, along with excellent communication and collaboration abilities.

Requirements

• Expert understanding of the following: Genetec Synergis, Genetec Stratocast, and Envoy
• 3+ years of professional experience programming physical security systems for enterprise wide deployments
• Ability to manage the programming of numerous concurrent system service/maintenance requests as well as new builds
• Experience deploying and troubleshooting IP cameras, access control panels, door hardware, and other relevant equipment
• Experience overseeing the maintenance of multiple security systems
• Experience with integrating security systems across various platforms
• Understanding and familiarity of network architecture and information security concepts with ability to collaborate with cross-functional peers ex. WAN vs LAN, static IPs vs DHCP, MAC addresses, VPNs, firewalls, AD / domains, etc
• Excellent project management skills with proficiency managing numerous concurrent project deliverables with little supervision
• Excellent personal communication and diplomacy skills with the ability to work inclusively with others

Responsibilities

• Program and configure existing systems and new installations for site expansions and Day 2 adds across APAC
• Ensure uptime optimization for all devices in APAC
• Provide maintenance to include troubleshooting, root cause analysis, system backups, firmware updates, log checks, etc
• Track the progress of all Zendesk tickets / break-fix requests
• Manage, update, and maintain a tracker of ongoing service/maintenance projects
• Coordinating site access for service requests
• Create and manage documentation for service metrics
• Manage Load Sheets / Genetec programming
• Oversee the pre and final testing and commissioning to ensure systems are working correctly
• Respond to inquiries and answer technical client questions in a timely and professional manner
• Provide expert level consultation and technical services on all aspects of the security systems

Preferred Qualifications

• Genetec Synergis SC-STC-001 and/or SC-ETC-001 certification is preferred
• Strong relationships with leading security technology manufacturers, distributors, and installers a plus
• Entertainment / tech industry experience is a plus