IT Systems Engineer

Summary

Join Rinsed, a B2B SaaS company revolutionizing the car wash industry, as an IT Systems Engineer. You will play a crucial role in managing and optimizing internal tools and systems, ensuring smooth business operations. This hands-on position involves developing integrations, troubleshooting issues, and collaborating with cross-functional teams. You'll contribute to shaping future IT and security practices, impacting the team's growth and system scalability. The role offers a competitive salary and benefits, including unlimited PTO and comprehensive health insurance. Be part of a dynamic team and make a significant impact on a rapidly growing company.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• Hands-on experience with integration tools and workflows, including APIs and automation platforms
• Strong troubleshooting skills and the ability to resolve technical challenges independently
• Excellent communication and problem-solving skills, with a team-focused mindset

Responsibilities

• Develop, implement, and maintain integrations between internal tools and systems
• Troubleshoot and resolve integration issues to minimize disruptions
• Optimize and monitor system performance to ensure scalability and reliability
• Work closely with internal teams to understand technical requirements and business needs
• Serve as a key resource for tools like Zapier, Twilio, and SendGrid, providing guidance and support
• Collaborate with cross-functional teams to align IT solutions with company objectives
• Support and troubleshoot network configurations, including VPNs, firewalls, and connectivity issues, to ensure reliable operations
• Contribute to the growth and development of IT infrastructure, with a focus on implementing security best practices
• Support IT operations and ensure system security, reliability, and efficiency
• Identify and implement opportunities to improve systems and workflows
• Work with third-party vendors to ensure seamless tool integrations and system support

Preferred Qualifications

• Experience with Zapier, Twilio, and SendGrid and IAM solutions like Okta for managing user provisioning, single sign-on (SSO), and access controls
• Knowledge of IT security practices, including SOC 2 compliance frameworks, with the ability to contribute to security-focused projects
• Familiarity with cloud services, automation workflows, and implementing scalable IT solutions
• Foundational knowledge of networking concepts, including configuring and troubleshooting networks, VPNs, and basic firewall settings

Benefits

• Competitive salary and benefits including unlimited PTO, health / dental / vision insurance, and more
• Work closely with our founders and leadership team to drive strategy and execute key initiatives
• An incredible team with a great blend of hustle, productivity and fun
• The estimated annual cash salary for this role is $125,000 - $145,000
• This position is also eligible for incentive stock options, subject to the terms of applicable Rinsed plans