IT Systems Engineer III

Summary

Join Envato as an IT Systems Engineer III and play a key role in supporting and optimizing our global internal IT systems and services. Reporting to the Senior IT Manager, you will manage IT systems, automate business processes, and deliver high-quality technology experiences. Collaborate with internal teams to deliver secure and efficient technology solutions, streamline tasks through automation, and enhance employee capabilities. This role requires a self-directed technical expert passionate about operational excellence and innovation. The position offers full flexibility to manage work and life, a MacBook Pro or HP, a home office setup contribution, and paid parental leave. Continuous improvement is encouraged with an annual learning budget.

Requirements

• Possess strong technical skills in managing SaaS applications and internal IT systems
• Demonstrate proven experience with API integrations, scripting languages (e.g., Python, PowerShell), and automation tools
• Maintain an analytical mindset with a focus on problem-solving and sustainable solutions
• Exhibit excellent communication and collaboration abilities, thriving in dynamic environments
• Show a customer-focused approach with a commitment to knowledge sharing and acting on feedback
• Hold a Bachelor's degree in Computer Science, IT, or a related field
• Be knowledgeable in IT security best practices and compliance standards (e.g., GDPR, SOX)

Responsibilities

• Manage and support SaaS applications, including configuration, user access, vendor collaboration, and issue escalation
• Implement integrations and automations between systems using APIs and tools to streamline operations
• Write and deploy high-quality code for automations and system integrations
• Enforce security policies to comply with relevant regulations and safeguard data
• Lead projects, manage stakeholders, and deliver practical IT solutions
• Document system configurations, processes, and troubleshooting guides, sharing expertise across the team

Preferred Qualifications

Have ITIL framework experience or relevant technical certifications

Benefits

• We are a remote business with full flexibility for you to manage work and life as you need - outcomes are what’s important to us
• We provide MacBook Pros or HP’s for you to do your best work, as well as all your initial and ongoing tech setup to suit your individual needs
• It’s important you love your home office so we will provide a contribution towards your set up and a monthly allowance to support work from home costs
• Want to expand your family? We will support you! We offer 20 weeks paid primary carer leave (with super paid on top for the first 12 months); and 6 weeks paid secondary carers leave
• Connection is so important in a remote business. That’s why we provide you with an annual allowance to meet up with colleagues and share some food and a laugh
• Continuous improvement is encouraged and we provide an annual budget for you to put towards your learning
• We know our product is awesome so we will provide you with a free Envato Elements subscription for your side gigs and/or personal use
• Your wellbeing is paramount and we provide access to a holistic assistance program that provides support in many areas of life and health