IT Workplace Administrator

Summary

Join Hostinger's IT team as an IT Workplace Administrator and contribute to a world-class web hosting experience for employees. You will be responsible for maintaining laptops, resolving technical issues, managing SaaS tools, supporting system upgrades, and ensuring data security. The role requires 1–2 years of experience in IT support or system administration, hands-on experience with Google Workspace and other SaaS tools, and excellent troubleshooting skills. You will work in a dynamic environment, collaborating with colleagues across functions to enhance employee IT experiences. Hostinger offers a comprehensive benefits package including health insurance, flexible work arrangements, wellness programs, and opportunities for professional growth.

Requirements

• 1–2 years of experience in a similar IT support or system administration role
• Hands-on experience in dynamic environments with Google Workspace, Slack, Windows/macOS device management, and SaaS tools
• Excellent troubleshooting skills for both hardware and software issues
• Good understanding of IT security principles, access management, and endpoint protection basics
• Strong analytical and problem-solving skills
• Proactive mindset, attention to detail, strong organizational skills
• Fluency in English (both verbal and written)
• Passion for continuous learning, innovation, and growing into a senior IT role over time
• Demonstrates a proactive and solution-oriented approach to challenges, taking ownership to drive results independently

Responsibilities

• Prepare and maintain laptops (Windows/macOS) for newcomers, handling global hardware shipments, setup, and collection
• Address and resolve technical issues reported by employees, both remotely and on-site (software, hardware, connectivity, and access problems)
• Manage and administer SaaS tools including Google Workspace, Slack, Miro, CRM platforms, and VPN access (NordLayer)
• Support system upgrades and improvements, ensuring tools are up-to-date and secure
• Assist with access management for internal systems like CRM, NordPass, KnowBe4, and other platforms
• Document processes and updates clearly to build a scalable, resilient IT infrastructure
• Conduct regular system audits, maintain accurate asset inventories (hardware/software)
• Work cross-functionally to deliver smooth onboarding, solve incidents, and enhance employee IT experiences
• Support the functionality of office peripherals such as printers and meeting room technology, including projectors and video conferencing systems
• Manage the process of retiring and disposing of old IT equipment in a secure and compliant manner
• Contribute to user training and guidance on basic IT tools and best practices as the role evolves

Preferred Qualifications

Familiarity with Google Cloud Platform Administration is a strong advantage

Benefits

• ���� 360 Growth: We provide limitless learning opportunities : access to platforms like Reforge and Scribd, global conferences, physical and digital libraries, feedback culture , and mentoring through TesoXchange . Advance your career with internal mobility and grow with a team eager to share knowledge and support your success
• Freedom & responsibility: Work on your terms: from modern offices in Kaunas, Vilnius, or Indonesia, the comfort of home, or anywhere in the world. Enjoy flexibility in managing your schedule and bring your ideas to life in a fast-paced, dynamic environment
• ����Wellness simplified: Your health comes first with insurance from Day 1, gym memberships, recharge leave, and regular health checks. Join sports, arts, and hobby clubs or simply enjoy the balance of a lifestyle that prioritizes wellness
• ���� Work hard - party hard: Recognize hard work with company events like Summerfest & Winterfest , Town Hall, Meet the Client initiatives, team-buildings, and workations. Enjoy access to the Žalgiris Arena VIP Lounge and celebrate life’s big moments with milestone gifts for weddings, new parenthood, and graduations