Japanese Language Lead

Summary

Join Flo Health as an independent contractor for a 6-month contract focused on ensuring a high-quality Japanese user experience within the Flo app. You will be responsible for reviewing content, evaluating localization work, and acting as the go-to expert for Japanese-related inquiries. This role requires native Japanese fluency, significant localization QA experience in the online health space, and proficiency in various tools and frameworks. The position offers a flexible work environment, competitive salary, and various benefits including paid time off, equity grants, and parental leave.

Requirements

• Native Japanese linguist, based in EU time zone
• Workload of 7-9 hours per week, with potential for change in 2025
• Notable localization and linguistic QA experience in the online health space (ideally related to women’s health), and with knowledge of scalable localization infrastructures
• Proficient understanding of DQF and/or other language quality frameworks
• Proven experience in ownership and maintenance of language assets
• Proficient in working with auto-generated translation output
• Experience and understanding of ASO localization and transcreation processes
• Thorough understanding and experience with UI localization and creative workarounds
• Experience working in agile environments
• Focus on detail and the end-user experience
• Proactive attitude and a sense of urgency
• Solution-driven thinking
• Proficient knowledge and use of Jira
• Must be able to work collaboratively and across cultures
• Exceptional organizational skills, and the ability to manage multiple projects simultaneously while adapting to changing priorities
• Excellent verbal and written communication and interpersonal skills

Responsibilities

• Own all aspects of language quality for Japanese, in line with localization best practices
• Own all aspects of language quality and experience for Japanese, in line with localization best practices
• Review top-priority content types, assess translation quality and actively participate in root cause analysis and language issue prevention
• Perform linguistic and functional QA on Japanese content to ensure a high-quality localized experience
• Work closely with vendors and Localization production and program management to deliver the appropriate language quality and experience per content type
• Act as the go-to expert in Japanese-related consultations
• Own, maintain and expand language assets for Japanese and contribute to the establishment of cross-functional localization best practices
• Proactively identify issues and opportunities to improve the Japanese user experience and work with Localization, Product and other Flo stakeholders to implement solutions
• Occasional collaboration with stakeholders across the Product organization (e.g. ASO, User Acquisition, Monetization, Social) to produce high impact/sensitivity Japanese localized content

Benefits

• A flexible working environment with the opportunity to come into the office and work from home
• Company equity grants through Flo’s Employee Share Option Plan (ESOP)
• Paid holiday and sick leave
• Fully paid female health and sick leave, in addition to holiday and regular sick leave
• Workations - an opportunity to work abroad for two months a year
• Six months paid maternity leave, and one months paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
• Career growth, progression, and learning development resources
• Annual salary reviews
• Unlimited free premium Flo subscriptions
• A whole host of other benefits (health/pension/social schemes)