Junior Contract Management Specialist

Summary

Join Unit4 as a Junior Contract Management Specialist and support our Services Sales team and Contracts Management function. This entry-level role is perfect for aspiring contract management or paralegal professionals interested in SaaS and Customer Success services agreements. You will assist in structuring, enforcing, and maintaining accurate records of our Customer Success services contracts, collaborating with Sales, Customer Success, and Legal teams. You'll ensure contracts are crafted and processed according to corporate guidelines, maintain accurate records, and ensure compliance. The role involves contract review, structuring, and administration, along with cross-functional collaboration and knowledge-sharing. This position offers opportunities for growth and development within a fast-paced, high-growth company.

Requirements

• 1-2 years of experience in contract management, paralegal work, or a related administrative role; experience in SaaS or IT services is a plus
• Bachelor’s degree in Legal Studies, Business Administration, or related field (Paralegal Certification is an advantage)
• Proficiency in contract management software, CRM systems, and MS Office Suite
• Strong attention to detail, excellent communication skills, and a proactive approach to problem-solving

Responsibilities

• Assist the Services Sales team in drafting and structuring Customer Success services agreements in line with corporate policies
• Perform initial reviews and edits of contract drafts, working to maintain consistency with company standards and best practices
• Support the Senior Contract Management Specialist in finalizing agreements to manage risk and align with corporate guidelines
• Ensure contract terms and obligations are accurately recorded and reflected in company systems
• Support the enforcement of contract terms by monitoring compliance and addressing any inconsistencies
• Serve as a point of contact for contract-related inquiries, escalating complex issues as necessary
• Collaborate with Customer Success, Legal, and Operations teams to ensure smooth execution of contract-related processes
• Assist in training and knowledge-sharing initiatives within the Contracts Management team to promote best practices
• Ensure all contract data is entered accurately in systems of record, reflecting contract terms and obligations
• Monitor contract adherence, following escalation processes for compliance issues
• Assist in achieving efficient contract processing, maintaining a timely turnaround for standard agreements

Benefits

• A culture built on trust - giving you the freedom and autonomy to be successful
• Balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being
• Talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry
• A commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet
• A safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4