Junior Office IT Specialist

Summary

Join our team as a Junior Office IT Specialist to maintain, upgrade, and manage our software, hardware, and networks. Ensure efficient and effective system operations to meet organizational needs. Install, configure, and maintain computer hardware, software, and networking equipment. Monitor system performance, troubleshoot issues, and track equipment condition and quantity. Maintain and upgrade systems for compatibility and efficiency. Respond to user inquiries and provide timely support. Offer training and support to end-users. Prepare for and participate in user training sessions. Manage user account onboarding and offboarding. We offer a competitive compensation package, an international work environment, flexible working schedule with remote work possibilities, annual performance bonuses, English classes, and maternity/paternity leave.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum of 1 year of experience in system administration or related field
• Strong knowledge of MacOS, Windows operating systems
• Base knowledge of network protocols, routing, and switching
• Skills of troubleshooting and problem-solving
• Strong communication and interpersonal skills
• English written/spoken

Responsibilities

• Install, configure, and maintain computer hardware, software, and networking equipment
• Monitor system performance and troubleshoot issues as they arise
• Tracking the condition and quantity of equipment
• Maintain and upgrade existing software and hardware systems to ensure compatibility and efficiency
• Respond to user inquiries and support requests, resolving issues in a timely and effective manner
• Provide training and support to end-users on software and hardware usage
• Preparation and participation in user training sessions
• Off boarding/onboarding user accounts

Preferred Qualifications

• Business Communication
• Business Correspondence
• Experience in working and communicating with suppliers and vendors, telecommunications service providers

Benefits

• Competitive compensation package
• International work environment
• Flexible working schedule and the possibility to work remotely
• Annual performance bonus
• English classes
• Maternity/Paternity leave