roadsurfer is hiring a
Junior Station Manager

Summary

The job is for a Location Management role at Roadsurfer, where the employee will lead and manage a team, optimize processes, provide customer consultation, and advise on products. The role requires relevant education or training, work experience, leadership experience, excellent English skills, fluency in the language of the country applied for, a driver's license Class B, and high service orientation.

Requirements

• Successfully completed training or studies in a relevant subject area or comparable qualification
• At least 1-2 years of relevant work experience, preferably in areas such as car rental, tourism, or similar - career changers are welcome
• High service and customer orientation with a friendly and open demeanor
• You are a hands-on and effective communicator
• You are a resilient problem solver and highly organized
• You speak excellent english, on top you also speak the language for the country you applied for fluently
• Driver's license Class B

Responsibilities

• You take on the independent leadership and establishment of the location, closely collaborating with central departments to oversee day-to-day operations on-site
• Process Optimization. You successfully implement existing standards and processes while contributing your own ideas (coordinating vehicle returns, handovers, and vehicle preparation)
• Collaboration with roadsurfer Stations. You maintain constant communication with all international teams to ensure ongoing improvements
• Team Leadership. As a Team Leader, you motivate and lead your on-site team. This includes onboarding, effective task planning, and quality control
• Recruitment. You have control over building your team and seek the right talent for your location
• Fleet Management:. You always have an overview of the local vehicle fleet for rental and sales: documentation, maintenance, cleanliness, and coordination with local service partners
• Customer Consultation. You advise customers on our products, myroadsurfer, abo, spots, and rent, and send them out as happy roadsurfers on the roads of Europe

Preferred Qualifications

Experience in leading employees or teams is advantageous

Benefits

• You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself
• Use our Corporate Benefits Platform and Family & Friends Discounts
• TeamSPIRIT & TEAMEVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as joint sports sessions, barbecues or just an after-work drink at your station
• EXCHANGE PROGRAM. : Swap your workplace with one of your European colleagues and work up to four weeks a year in the most beautiful places in Europe