Junior User Researcher

Summary

Join Plantix, a leading agri-tech company, as a Junior User Researcher and contribute to our mission of enhancing agricultural productivity and sustainability. You will conduct user research across various projects, from farmer-facing apps to SaaS and data solutions. Collaborate with cross-functional teams to ensure user-centered product development. Your research will directly impact farmers, retailers, and industry partners. This role involves frequent travel to rural India for field research, offering a dynamic opportunity to make a significant impact on the agricultural community and the agri-tech ecosystem. You will be responsible for research operations and conducting user research across a wide range of projects. Your insights will be vital to the success of Plantix's mission.

Requirements

• Bachelor's degree in a relevant field (e.g., Psychology, Anthropology, Design, Social Sciences, HCI or a related field)
• 1-3 years of experience in User research or related fields
• Strong communication and interpersonal skills
• Experience in research operations, including participant recruitment, scheduling, data organization, and managing research tools, with the ability to streamline workflows and support efficient study execution
• Experience in qualitative and quantitative research methods (interviews, surveys, usability testing, etc.)
• Ability to assist in creating journey maps, affinity maps and other UX research artefacts
• Ability to analyze and synthesize data to extract actionable insights
• Proficiency in at least one Indian languages such as Hindi, Bengali, Kannada, Telugu, Tamil, Malayalam (in addition to English)
• Strong attention to detail and ability to manage multiple tasks effectively
• Empathy for the users and an understanding of their challenges

Responsibilities

• Conduct user research across a wide range of projects, from farmer-facing apps to our expanding SaaS and data solutions for agri-tech, insurance companies, banks, and more
• Collaborate with cross-functional teams, including product managers, designers, and engineers, to ensure that our digital products are user-centered and meet the diverse needs of our users
• Assist in creating journey maps, affinity maps and other UX research artefacts
• Analyze and synthesize data to extract actionable insights

Preferred Qualifications

• Experience in primary and secondary research
• Familiarity with agricultural practices and the challenges or prior experience working in the agriculture sector, rural development, or related research domains
• Knowledge of tools like Figma, Miro, or similar design collaboration platforms
• Understanding of quantitative research methods and data analysis
• Strong organizational skills with the ability to prioritize tasks and work independently
• Proficiency in tools like Notion, Asana, Microsoft Office, Google Suite, and research tools (like SurveyMonkey, Qualtrics, Maze, UXCam, Dovetail, etc.)