Product Analyst

Summary

Join Calendly's Product Analytics team and play a pivotal role in empowering the company with strategic insights into user funnel dynamics and critical business metrics. As a Product Analyst, you will partner with cross-functional teams to define analytics and experimentation roadmaps, design event tracking specifications, monitor results and business impact, and identify opportunities for future product initiatives. You will effectively communicate findings and recommendations to executive leadership, product teams, and the company, tailoring the message to fit the audience. You will also lead efforts to roll out new practices or programs across the product organization to strengthen the analytics practice, ensuring data and insights are timely, trustworthy, and actionable to drive decisions. This role requires strong analytical skills, experience with large-scale data, and the ability to translate complex topics into easy-to-understand concepts.

Requirements

• At least 8+ years of experience in a data analytics, growth, strategy, product, or insights role
• A track record of helping cross-functional teams identify and prioritize analytics initiatives and experimentation opportunities that will deliver high-quality, data-driven insights in a timely manner using the appropriate methodologies
• Experience working with large scale data
• Advanced SQL Skills
• Deep knowledge of A/B testing statistics
• A proven ability to learn new tools and technologies quickly
• An ability to translate complex topics and tools into easy to understand concepts to create scalable self serve analytics models and mentor more junior members of the team
• An ability to build relationships, be persuasive and influential within and across immediate working groups
• Comfortable with ambiguity in a rapidly growing and changing organization
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

Responsibilities

• Partnering with cross-functional teammates to define analytics and experimentation roadmaps, define KPIs, design event tracking specifications, monitor results and business impact, and opportunity size future product initiatives; align analytics and research activities to inform decision-making and action
• Effectively communicating findings, results, and recommendations to executive leadership, product teams, and the company, tailoring the message to fit the needs of the audience you’re presenting to
• Helping identify themes and producing scalable solutions to help teams make more informed decisions backed by numbers
• Leading efforts to roll out new practices or programs across the product organization to help us strengthen our analytics practice; these may include things such as data governance, experimentation and release strategy, and KPI definition
• Ensuring data and insights are timely, trustworthy, and actionable to drive decisions across Calendly
• Representing the voice of the business goals and growth levers among cross-functional partners and stakeholders by partnering with our User Insights team to highlight product performance and synthesize findings across multiple channels of data and customer feedback
• Applying quantitative methods to uncover product insights (including, but not limited to experimentation, statistical analysis, cohort analysis, retention analysis, growth models, cluster analysis, and segmentation)
• Synthesizing large behavioral data sets and partner with Product & Research stakeholders to create a complete picture of the Calendly customer, their behaviors, and needs
• Creating and maintaining key dashboards and specify data integrations, tables/views, and/or gaps necessary to conduct robust cross-channel and cross-platform analysis

Preferred Qualifications

Previous experience at a SaaS company strongly preferred

Benefits

• Quarterly Corporate Bonus program (or Sales incentive)
• Equity awards
• Competitive benefits