Key Account Manager

Summary

Join Catawiki's Interiors Sales Team as a Key Account Manager to drive growth in the Design & Vintage category across Europe. You will own a portfolio of international sellers, developing strategies, and executing initiatives to boost performance and profitability. Collaborate closely with the Category Lead and business developer to implement scalable commercial actions and maximize seller potential. Responsibilities include seller development, strategic planning, business reviews, commercial leadership, high-impact collaboration, account management excellence, and innovation. The role requires 3-5 years of sales, business development, or account management experience, excellent communication skills, fluency in English (Italian is a plus), strong strategic thinking, effective negotiation skills, and experience with CRM systems like HubSpot. Remote or hybrid work options are available. Catawiki offers various benefits, including learning and development initiatives, a collaborative culture, and celebrations for life's moments.

Requirements

• 3–5 years of experience in sales, business development, or account management roles
• A high level of energy and enthusiasm. You’re excited to hit the ground running and bring positive energy to the team from day one!
• Excellent communication skills across all channels—whether in person, by phone, or over email
• Fluency in English is required; Italian is a strong plus
• A proven ability to build, grow, and manage strategic relationships with commercial impact
• Strong strategic thinking paired with a sharp commercial mindset
• Effective negotiation skills to secure profitable, scalable deals
• High level of autonomy, strong organizational skills, and a proactive, self-starting attitude
• Experience using CRM systems like HubSpot or similar is mandatory
• Confident using Google Workspace (Sheets, Slides)

Responsibilities

• Seller Development: Build strong relationships with sellers. Coach them on performance drivers such as pricing strategy, supply quality, and customer experience
• Strategic Planning: Define and implement medium- and long-term growth strategies, aligned with category goals and commercial objectives
• Business Reviews & Insights: Conduct regular reviews with sellers. Use performance data to identify opportunities and drive commercial actions
• Commercial Leadership: Lead strategic sales conversations with sellers, often alongside experts. Deliver clear action plans that drive measurable improvement
• High-Impact Collaboration: Work cross-functionally with experts and business developers to support marketing campaigns and drive joint initiatives
• Account Management Excellence: Maintain close engagement with your sellers across all touchpoints: meetings, calls, events, and digital tools
• Innovation & Growth Activation: Spot opportunities in the market and translate them into commercial initiatives that push the portfolio forward

Preferred Qualifications

• A passion for interiors, design, or collecting is a definite plus
• Willingness to travel regularly across Europe to connect with sellers and attend events

Benefits

• Remote or hybrid work options are available depending on your location
• Learn and Grow with Us through our Learning & Development initiatives, which include clear development plans and mentorship programmes designed to support your career progression
• A Culture of Connection defines us. We’re a passionate, diverse and collaborative team of 800+ Catawikains and 60+ nationalities, all coming together to build a one-of-a-kind marketplace. We foster an inclusive and queer-friendly work environment, committed to making every Catawikian feel welcomed and empowered. Whatever your story, we encourage you to bring your unique perspective to our team
• Celebrate Life’s Moments with us at Catawiki. When you join us, you’ll receive a €100 Catavoucher, and on each birthday, you'll get a €50 Catavoucher to celebrate. Enjoy an extra day off each year to "Pursue Your Passion". We also recognise significant work anniversaries (3, 5, 8, 10 years) with additional time off, plus extra leave for life’s big moments like marriage, engagements, or moving house