Key Account Manager

Summary

Join Continental, a leading technology company, as a remote-based Sales professional covering Central America, South America, and California (based in California). This role focuses on driving profitable growth within the bicycle wholesale channel by engaging wholesalers to increase market share, improve pricing, and enhance product mix. You will manage customer portfolios, expenses, and profitability targets, collaborating closely with regional and global teams. Responsibilities include developing and implementing strategic sales and marketing initiatives, conducting market analysis, acting as a business consultant for clients, and managing account support. You will also coordinate inventory and production planning, recommend innovative changes, provide market intelligence, and work with marketing on product support and sales materials. The position offers a competitive salary, sales incentives, and a comprehensive benefits package.

Requirements

• Bachelor’s degree and 3+ years of related professional experience OR 6+ years of related professional experience if no Bachelor's Degree
• 2+ years Bicycle Industry experience
• Fluent in English and Spanish language
• Ability to travel up to 50%, both domestically and internationally
• Ability to lift up to 50lbs for bicycle event setup
• Functional knowledge - Possesses knowledge of the principles, practices, and standard methodologies of operations and sales
• Capable of handling a diverse workload, thinking globally and acting locally, able to build and leverage a support network across the organization
• Proficiency with Microsoft Office Suite
• Strong ability to use strong written and oral communications to present ideas/explain material to a variety of audiences
• Legal Authorization to work in the US is required
• We will not sponsor individuals for employment visas now or in the future for this job opening

Responsibilities

• Create, implement, and achieve a consistent plan for profitable growth by engaging bicycle wholesalers to increase Continental market share, improve price positioning, and enhance product mix
• Manage the customer portfolio and expenses along specific profitability targets based on an excellent understanding of the marketplace in close cooperation with regional and global Bicycle sales, technical, and marketing teams
• Develop & manage implementation of strategic sales, marketing and operational initiatives to support bicycle tire sales
• Work closely with senior management to formulate the vision and strategy for the wholesale channel
• Ensure that all P&L costs are in line within overall objectives set for assigned account(s)
• Research and prepare detailed business overview of new business opportunities including in depth profitability, competitive and market analysis
• Act as Business Consultant externally with clients business opportunities, conduct profitability analysis, articulate value proposition (strategic ownership of the Continental Bicycle product), manage the opportunities through strong understanding of clients’ organizational structures and the establishment of relationships throughout that structure to ultimately increase revenue and market share for Continental
• Administer and direct proper support for existing accounts, monitor and ensure support processes e.g. account participation in marketing and sales programs, credit management, return, and adjustment process
• Identify growth opportunities and direct new business solicitation
• Ensure that effective and continuous contacts are made, and that proper sales service support is provided
• Participates in or presents sales programs
• Coordinate, monitor and manage inventory and production planning to meet the forecast and unit objectives per key account
• Work internal support groups to maximize inventory turns and customer fill rates for the division to ensure that the division reaches profit objectives
• Control expenses; take an active role in developing monthly and yearly Sales Forecasts
• Recommend innovative changes to ensure retention of current business and additional new business growth
• Monitor and analyze business on a continuous basis and implement any corrective action
• Active participation with Senior division management in discussions on future business practices
• Assures new or modified selling plans are consistent with present sales policies & sales services capabilities
• Provide Market Intelligence by obtaining competitive information
• Analyze, define, and improve price positioning, and provide general market insight
• Works with Marketing & Management to develop effective product/service and merchandising support
• This includes product packages, promotions, pricing, billing etc
• Assist in marketing efforts to targeted bicycle retailers in targeted segments: Mountain, Road, Gravel, and Urban
• Liaison with Marketing Department on development of sales materials, top of mind communications, press releases, industry trade show logistics, and disseminating segment specific information to the market

Preferred Qualifications

• 5+ years Bicycle industry experience
• 5+ years related professional experience
• Expert-level Proficiency in Microsoft Excel
• Experience with data visualization tools
• Portuguese language skills

Benefits

• Paid Time Off
• Volunteer Time Off
• Tuition Assistance
• Company vehicle
• Employee Discounts, including tire discounts
• Sales Incentive Bonus Program
• Employees 401k Match
• Diverse & Inclusive Work Environment with 20+ Employee Resource groups
• Remote Work
• Employee Assistance Program
• Future Growth Opportunities, including personal and professional