Key Account Manager

Summary

Join Massive Bio, a health-tech startup, as a Physician Engagement Manager/Key Account Manager in a remote position based in Texas or the West Coast. You will be a key member of the Provider Engagement Team, acting as a liaison between physicians and stakeholders. Responsibilities include building relationships with oncologists, educating them on the Massive Bio platform, and contributing to strategic mapping efforts. You will visit clinics, track engagement outcomes, maintain records, and report on progress. The ideal candidate possesses a bachelor's degree, experience in Pharma/Biotech, and strong communication and sales skills. This role requires significant travel.

Requirements

• A bachelor's degree is required
• Must be a resident or citizen of the USA
• At least 2 years of project management experience
• Willingness and ability to learn and adapt to new information and technologies
• Proactive, self-motivated, with strong conversational and sales skills
• Ability to work independently and remotely with excellent personal and communication skills
• Willingness to travel at least one week per month to various states in the USA

Responsibilities

• Build formal relationships with key treating oncologists and physicians
• Educate healthcare providers about the features and advantages of the Massive Bio clinical platform
• Contribute to the Provider Engagement Team’s strategic mapping efforts, identifying targeted physicians relevant to Massive Bio’s contracted Clinical Trials based on therapeutic area and location
• Visit clinics and healthcare facilities across the United States to engage with physicians and medical professionals
• Build and maintain strong relationships with physicians and healthcare teams
• Follow up with healthcare providers to track the outcomes and results of their engagement with our platform
• Update and maintain accurate records of physician interactions and outcomes in the company's CRM platform
• Report on engagement progress, feedback, and insights to the Medical Network Manager and VP of the team in the USA
• Perform data management responsibilities, strategic analysis, and regular reporting

Preferred Qualifications

• A background in the medical field is preferred
• Experience in Pharma, Biotech, or NGS with a clinical network of oncologists is preferred
• Proficiency in Microsoft Office; programming knowledge is a plus
• Prior experience in healthcare services and/or working with payers, value-based care models, and/or integrated healthcare models
• Advanced proficiency in Microsoft Office Products (Excel, PowerPoint, Word)