Key Account Manager

Summary

Join Quad Lock, a rapidly growing Australian company, as their experienced and dynamic Key Account Manager for Europe. Based remotely in Europe, you will manage key accounts, build strategic partnerships, and deliver exceptional service. You will be responsible for driving profitable sales, optimizing account performance, and implementing strategic account plans. This role requires proven sales expertise, key account management skills, and strong analytical abilities. The ideal candidate will be proficient in Microsoft Office and Google Workspace, possess strong communication skills, and be comfortable working remotely. Quad Lock offers flexible working arrangements, a health and wellbeing allowance, technology allowance, learning and development opportunities, volunteer leave, and an employee assistance program.

Requirements

• Proven Sales Expertise: Bring proven experience in high-impact sales or account management roles, with a track record of exceeding targets and driving growth
• Key Account Mastery: Demonstrated success in managing key accounts, building lasting partnerships, and delivering measurable business results
• Relationship Champion: Exceptional ability to build, manage, and inspire cross-functional relationships, driving collaboration across teams and stakeholders
• Tech-Savvy: Proficiency in Microsoft Office and Google Workspace tools (Excel, Sheets, etc.), using data to guide strategic decision-making
• Data-Driven Decision Maker: Strong analytical skills with the ability to interpret complex data sets and translate insights into action
• Proactive and Collaborative: A self-starter with high levels of initiative, always ready to contribute to team success and support collective goals
• Remote Work Expertise: Proven ability to work effectively in a remote environment while staying connected and engaged with a global team
• Flexible and Committed: Willingness to work beyond standard business hours and travel as required to drive success in the European market
• Language Skills: Must be fluent in English; proficiency in additional languages is highly desirable

Responsibilities

• Manage and cultivate relationships with Quad Lock’s European Key Account Customers, including distributors and major retailers across diverse industries and regions
• Consistently deliver profitable sales results aligned with Quad Lock's overarching business objectives
• Optimise individual account performance while ensuring alignment with Quad Lock’s omnichannel go-to-market strategies
• Develop and implement strategic account plans collaboratively with clients and internal stakeholders to drive mutual growth
• Secure core product ranging and introduce new product assortments in partnership with Product and Marketing departments
• Provide data-driven sales feedback to key decision-makers within accounts, supporting informed decisions that enhance sell-through performance
• Oversee inventory forecasting activities with all key accounts, collaborating closely with internal demand planners to ensure precise demand planning outcomes
• Deliver comprehensive revenue and profit projections for key accounts to Sales leadership for strategic planning
• Drive both in-store and digital branding and promotional initiatives, providing ROI analysis to measure effectiveness and impact
• Conduct product training and educational activities for accounts and their customers to enhance product knowledge and sales effectiveness
• Provide consumer and sales feedback to the Product team to support ongoing product analysis and reporting
• Lead key account meetings and prepare detailed reporting materials to support forward-looking business strategies
• Represent Quad Lock at European trade and industry events, promoting products and engaging with current and prospective customers

Preferred Qualifications

Industry Insight: Previous experience within the Motorcycle, Cycling, Outdoor, Action Sports or Automotive industries, bringing a passion for these sectors and an understanding of their unique market dynamics (is desirable)

Benefits

• Flexible ways of working to support our hybrid working environment
• Health & Wellbeing allowance to invest in your wellbeing
• Technology allowance to stay connected
• Dedicated learning & development allowance for continuous growth
• Volunteer Leave to support causes you’re passionate about
• Employee Assistance Program for team members and their families