Key Account Manager

Summary

Join VOSKER, a North American leader in remote area monitoring, as a Key Account Manager for SPYPOINT and VOSKER brands. You will cultivate strong business relationships with national and regional retail partners, developing and managing account-specific plans. Responsibilities include achieving sales goals, identifying business opportunities, collaborating with cross-functional teams, and producing sales reports. The ideal candidate possesses a BS/BA degree, 5+ years of account management experience, and in-depth retail market knowledge. Fluency in English is mandatory, while French is preferred. VOSKER offers a hybrid work model, remote work options, wellness benefits, comprehensive group insurance, and a group RRSP.

Requirements

• BS/BA Degree
• 5+ years of account management
• In-depth knowledge of the retail market, go-to-market strategies and sales portals
• Knowledge of CRM/ERP tools required
• Self-starter with a passion to create win/win solutions with customers
• Courage to face challenges, build trust, and display excellence in execution
• Team player with strong cross-functional focus
• Ability to understand and analyze sales performance metrics, using data insights to build effective sales presentations
• You will be working with retailers in English Canada so you must be fluent in English

Responsibilities

• Develop, and manage account specific plans for assigned retail customers
• Take ownership of assigned accounts, and increase account penetration
• Achieving customer and company assigned goals and objectives
• Identify and actively develop business opportunities with assigned customers
• Develop and execute programs effectively working with cross-functional team
• Lead communication between customer and cross-functional team to ensure that customer goals and objectives are clear
• Develop strategies to bridge customer objectives with company objectives
• Utilize account specific vehicles to develop and drive sales and share
• Monitor customer events, funds and deductions
• Build brand equity and profitability
• Produce forecasting and weekly, monthly plus quarterly reporting to the Vice-President of Sales and the National Director of Sales
• Working with and supporting our team of external sales representatives

Preferred Qualifications

• Retail industry experience preferred, outdoor category would be ideal
• Knowledge of Salesforce preferred
• Preference for applicants in proximity to our Montréal office, but open to other locations
• Being a Québec based enterprise, bilingualism in French is preferred

Benefits

• A hybrid work model that lets you work from home or one of our offices your choice!
• The possibility to work remotely abroad for up to 3 months (90 days)
• A wellness account that reimburses your expenses related to well-being, hobbies, and personal interests
• Free access to an online health professional 24/7 and an EAP
• A complete group insurance plan, including vision and dental care
• A group RRSP with employer contribution
• A parental leave top-up for maternity/paternity
• Vacation calculated based on your total years of market experience
• Access to LinkedIn Learning to develop your skills during working hours