Bixal is hiring a
Knowledge Management Lead

Summary

Join Bixal as a Knowledge Management Lead to provide leadership and technical support for knowledge management on a global USAID-funded program. This is a remote role based in the Washington, DC metropolitan area. The position requires a Bachelor's Degree with at least five years of relevant experience.

Requirements

• Bachelor's Degree plus at least five years of relevant experience
• Experience with knowledge management and organizational learning working on complex international development programs, preferably in the sectors of agriculture, environment and/or food security
• Expertise in developing and implementing a wide range of knowledge management and organizational learning activities
• Demonstrated experience in both strategic planning and adaptive management, including the principles of Collaborating, Learning, and Adapting (CLA)
• Experience with online and face-to-face approaches (e.g. workshops, webinars) to knowledge management and learning
• Comfortable with a variety of web-based technologies, including websites and collaboration software
• Experience working with clients to evaluate KM needs, identify opportunities to improve KM systems, processes, and culture, and implement recommendations
• Excellent communication and interpersonal skills with evidence of ability to establish strong working relationships with diverse stakeholders
• Self-motivated and able to work with minimal supervision
• Ability to work as part of a cross-cultural team with a high degree of sensitivity and cultural competence
• Willingness and ability to travel domestically and internationally up to 10%
• Must be able to obtain Public Trust security clearance

Responsibilities

• Support the development and implementation of strategies and frameworks for knowledge capture, curation, synthesis, and dissemination
• Lead the compilation, curation, and cataloging of knowledge management products for easy access/sharing across the Bureau and across the Agency
• Support REFS in monitoring and evaluating knowledge management-related analytics
• Lead the documentation and dissemination of information and lessons learned
• Lead the development of knowledge products e.g., learning briefs, case studies, research findings and other technical products) and the creation of data-driven visualizations (e.g., infographics, story maps) for internal and external audiences
• Support the development and implementation of learning agendas across REFS following parameters set by the Bureau for Planning, Learning and Resource Management (PLR)
• Engage with REFS implementing partners and key stakeholders to capture and curate content for knowledge management purposes
• Manage and facilitate internal and external knowledge sharing events such as seminars, workshops, webinars, online discussions, or in-person events, as needed
• Provide leadership for efforts to determine how new technology such as Natural Language Processing, Large Language Models, and Artificial Intelligence can be employed to improve knowledge management activities

Preferred Qualifications

• Master's Degree
• Familiarity with USAID’s Global Food Security Strategy
• Experience working on USAID-funded projects, preferably in the sectors of agriculture, environment, and/or food security

Benefits

• Competitive base salary
• Flex hours
• Work from home flexibility
• 401K with matching incentive
• Parental Leave
• Medical/dental/vision benefits
• Flex Spending Account
• Company provided short-term disability
• Company provided life insurance
• Commuter benefits
• Generous PTO
• 11 Paid holidays
• Professional development opportunities
• New business referral bonus