Knowledge Management Specialist

Summary

The job is for a Knowledge Management Specialist at dLocal, a company that enables global brands to collect payments in 40 countries in emerging markets. The role involves executing a comprehensive KM strategy, designing tailored programs, applying various learning methods, implementing tools/processes to enhance knowledge access and use, monitoring training effectiveness, identifying, collecting, and organizing valuable knowledge from various sources within the organization, and working collaboratively with cross-functional teams.

Requirements

• A degree in education, human resources, business administration, or a related field
• Proven record in executing on a knowledge management framework
• Proven experience in training development and delivery
• Strong organizational and project management skills
• Strong written and verbal communication skills
• Ability to work collaboratively with cross-functional teams
• Ability to analyze data and metrics to measure training effectiveness and make data-driven improvements
• Willingness to continuously learn and adapt to new knowledge management tools and practices

Responsibilities

• Executing a comprehensive KM strategy aligned with organizational goals
• Designing tailored programs, while collaborating with internal stakeholders to identify training needs
• Applying a variety of learning methods, including e-learning, workshops, webinars, and on-the-job training
• Implementing tools/processes to enhance knowledge access and use
• Monitoring and evaluating training effectiveness, refining content as needed
• Identifying, collecting, and organizing valuable knowledge from various sources within the organization to enhance organizational efficiency, innovation, and decision-making

Preferred Qualifications

Fluent in English