KYC Operations Associate

Summary

Join Stripe's Financial Crimes Operations Team within the Stripe Delivery Center (SDC) strategy, spearheading KYC reviews during onboarding and periodic review in the Indian market. Conduct thorough Know Your Customer (KYC) reviews, demonstrate a deep understanding of KYC and anti-money laundering (AML) regulations specific to the Indian financial services industry, and exercise sound analytical judgment to evaluate complex customer information.

Requirements

• 2+ years of experience in KYC, customer identification, and due diligence roles within the financial services or fintech industry
• Proven track record of conducting in-depth customer KYC reviews, including validation of identity documents, address proofs, and income/occupation details, in accordance with Indian regulatory requirements
• Demonstrated ability to analyze complex customer information and exercise sound judgment to assess the adequacy and legitimacy of customer documentation
• Experience in identifying high-risk customers, transactions, or business activities, and escalating them to the compliance team for further investigation
• Thorough understanding of Indian KYC and AML regulations and the ability to apply this knowledge in day-to-day operations
• Capacity to work with a sense of urgency and focus when handling queues with shorter turnaround times
• Excellent written, verbal, and interpersonal skills to effectively communicate findings and recommendations
• Strong problem-solving skills and the ability to work independently, analyze data, and make complex investigation decisions
• Proactive, and detail-oriented approach to work

Responsibilities

• Conducting thorough Know Your Customer (KYC) reviews during the onboarding of new users, ensuring the authenticity and accuracy of all customer documentation in compliance with Indian regulatory requirements
• Demonstrating a deep understanding of KYC and anti-money laundering (AML) regulations specific to the Indian financial services industry, and applying this knowledge to your daily analyses
• Exercising sound analytical judgment to evaluate complex customer information, make informed decisions on the legitimacy of documentation provided, and determine the appropriate risk profile for each customer
• Handling high-complexity KYC-related assignments and tasks with a sense of urgency, while promptly resolving incoming requests from internal teams, financial partners, and other external parties
• Adhering closely to process documentation and drafting clear, concise investigative summaries and analyses, including the preparation of regulatory reports for submission to the relevant authorities
• Actively participating in building a new team and operational culture focused on robust KYC and compliance practices within the organization
• Leveraging your expertise in KYC and AML to identify and escalate any suspicious customer activity or high-risk profiles to the compliance team for further investigation and action
• Collaborating cross-functionally with teams such as compliance and fraud to share information and insights that contribute to the overall risk management and mitigation efforts within the Indian market
• Maintaining accurate and up-to-date records of all KYC-related activities and decisions, ensuring the organization's full compliance with Indian regulatory requirements

Preferred Qualifications

• Knowledge in payments and the fintech industry
• Familiarity with SQL and ability to use template or premade SQL queries as part of investigations