Lab Infrastructure Manager

Summary

Join Veza, a rapidly growing cybersecurity startup, as their Lab Infrastructure Manager. This remote US-based role is crucial for supporting sales and presales teams by managing and maintaining secure, reliable, and scalable infrastructure for customer demonstrations and trials. You will build and maintain infrastructure, collaborate with product and go-to-market teams, troubleshoot and optimize systems, automate tasks, and manage customer trial environments. The ideal candidate possesses 5+ years of IT experience, a strong understanding of IT networking and security, and expertise in cloud platforms, scripting, and automation tools. This position offers a competitive benefits package including equity.

Requirements

• 5+ Yrs of IT experience
• Strong understanding of IT Networking, IT security, and IT domain problems
• Strong Identity Background (experience with Okta, Ping, or other related IAM Platforms)
• Strong understanding of infrastructure technologies (e.g., cloud platforms, virtualization, networking)
• Experience with cloud platforms (e.g., AWS, Azure, GCP)
• Proficiency in scripting languages (e.g., Python, Powershell)
• Knowledge of automation tools (e.g.,Terraform)
• Knowledge of containerization technologies (e.g., Docker, Kubernetes)
• Familiarity with Directory Services (e.g., Active Directory, Azure AD)
• Experience with provisioning architecture and HRMS platforms

Responsibilities

• Build and Maintain Infrastructure: Design, develop, and manage scalable cloud and on premises infrastructure that ensures high uptime and availability for our demo environments
• Collaborate with Product Teams: Stay ahead of the curve by working closely with Product Managers and Engineering to integrate upcoming features into our engaging demo narratives
• Configure for Success: Craft relevant product storylines and configurations that resonate with our target audience. Empower our Go-to-Market teams to effectively communicate the value of our products
• Troubleshoot and Optimize: Proactively monitor and troubleshoot infrastructure issues, ensuring our presales teams have the support they need
• Automate for Efficiency: Leverage automation tools to streamline routine tasks, improve efficiency, and reduce errors. Develop scripts and tools for environment provisioning and management
• Collaborate Across Teams : Foster strong relationships with sales, presales, engineering, and IT teams to understand their needs and deliver exceptional infrastructure support
• Manage Customer Infrastructure: Maintain customer trial environments and infrastructure and provide support as needed
• Think Innovatively: Explore creative ways to integrate Veza tenants at scale with SaaS solutions like Workday, Oracle, Salesforce, and other partners, enhancing the customer experience

Preferred Qualifications

• Strong team player with the ability to work collaboratively across different functions and influence without direct authority
• Comfortable working in a fast-paced startup environment. Agile and able to adjust quickly to changing priorities and conditions
• Strong problem-solving and troubleshooting skills
• Excellent communication and interpersonal skills

Benefits

• Equity
• Competitive benefits package