Lead Cloud Engineer

Summary

Join Rackspace as a Lead Cloud Engineer and play a crucial role in migrating a new customer to a multicloud environment. This greenfield project requires expertise in cloud infrastructure support, network architecture, information security, IT system administration, and DevOps processes. You will oversee technical aspects, address product issues, collaborate with customer engineering teams, and implement automation best practices. Responsibilities include Linux/Windows administration, automated deployments, scripting, and serving as a technical advisor. The ideal candidate possesses a Bachelor's degree (Master's preferred) in a related field, extensive experience in cloud technologies (AWS, Azure, GCP), and proven skills in DevOps and cloud migrations.

Requirements

• Bachelor’s degree in information technology or a related field required
• 7+ years of combined technical support experience
• Expert level knowledge of AWS and Azure
• Experience working in a project environment, in a supplier, vendor or consultant capacity
• Experience with cloud migrations from onprem -> cloud
• Administration experience with both Windows and Linux Servers
• Experienced with cloud monitoring tools such as service now
• Experienced with DevOps, CI/CD deployments, and Kubernetes

Responsibilities

• Play a crucial role in overseeing and coordinating the technical, peripheral, and management aspects of our cloud infrastructure and DevOps requirements
• Identify and address product bugs, deficiencies, and performance bottlenecks
• Work with customers engineering teams on a wide variety of projects
• Implement automation/DevOps best practices for CI/CD, IaC, Containerization, etc
• Perform Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python)
• Collaborate with fellow Rackers and customer key stakeholders to deliver projects, such as implementing Cloud-based technical architectures, executing migrations, and optimizing applications that enable business objectives
• Serve as a technical advisor and perform troubleshooting to resolve technical challenges for customers

Preferred Qualifications

• Master’s degree
• AWS Solutions Architect certification
• Familiarity with GCP

Benefits

• Information on benefits is offered here: benefits
• The anticipated starting pay range for Colorado is: $116,100 - $170-280
• The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $123,600 - $181,280
• The anticipated starting pay range for California, New York City and Washington is: $135,300 - $198,440
• Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments