Lead Product Designer

Summary

Join Cleo, a fast-growing fintech unicorn, as a Lead Product Designer in the Growth pillar. You will play a crucial role in driving user acquisition and engagement. Your responsibilities include working in a cross-functional squad to solve user needs, aligning design vision with KPIs, driving product growth through experimentation, and influencing product strategy using data insights. You will design high-quality user experiences and optimize product journeys. This role requires 5+ years of relevant experience in mobile app design within high-growth businesses. Cleo offers a competitive compensation package, flexible work arrangements, and various benefits, including paid time off, pension contributions, health insurance, and professional development opportunities.

Requirements

• You should ideally have 5 + years of relevant experience and passion for growth focused work
• You can share mobile app focused design work that shows a proven track record of high quality execution in high-growth, fast-paced and product-led businesses
• You are a strongly outcome-focused designer motivated by balancing business goals and user experience via small, quick, incremental experiment led impact
• You thrive on getting deep into the data and the details to optimise existing features and journeys
• You are a proactive problem solver who can effectively bring structure to large or ambiguous problems to generate buy-in from stakeholders
• You are a strong cross-functional collaborator who can partner successfully with tech and marketing stakeholders to deliver bottom line impact on growth

Responsibilities

• Work in a dedicated, cross-functional squad to identify and solve a range of current and new user needs that will create value for them and for Cleo as quickly as possible
• Align design vision and KPIs, and help to raise the bar for design quality and consistency on the Growth pillar
• Drive the long-term growth of Cleo products and features through a combination of data analysis, product ideation, and experimentation to optimise product experience
• Influence strategy and roadmaps through using data and insights to understand trends in user behaviour and product usage
• Execute on growth initiatives through designing high quality and impactful user experiences and journeys to land impact on product goals
• Maximise the team’s impact and learnings through a test, learn, iterate design process

Preferred Qualifications

• An understanding of cognitive psychology and how to apply social mechanisms in an ethical way e.g. gifting, referrals, engagement, activation etc
• The ability to think beyond conventional UI patterns and come up with new creative ways to use AI and chat

Benefits

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan
• Flexibility
• Work where you work best
• Company-wide performance reviews every 6 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• Workplace Nursery Scheme