Lead Product Designer

Summary

Join Shopmonkey as a Lead Product Designer and play a pivotal role in shaping our customer relationships through exceptional product design. You will partner with product management and support teams to deeply understand customer needs, conduct user research, and define the product vision. Responsibilities include designing features from concept to launch, collaborating with cross-functional teams, and mentoring other designers. This fully remote position offers a competitive salary, bonus, equity, and comprehensive benefits. The ideal candidate possesses 7+ years of relevant experience in SaaS and B2B, a strong design portfolio showcasing web and mobile app expertise, and exceptional communication skills. Shopmonkey provides a supportive and inclusive work environment with opportunities for professional growth and development.

Requirements

• 7+ years of relevant work experience with SaaS and B2B companies
• Design experience with web and mobile apps
• Ability to scope complex projects into phases and communicate with engineers
• Experience with full product stack (wireframe to hi-fidelity interactive prototypes)
• Highly skilled in Figma, and aware of new tools to streamline the design process
• Ability to clearly communicate concepts and design through story, sketches, wireframes, high fidelity mockups, and prototypes
• Excellent written, verbal and presentation skills
• Desire to mentor and lead other designers in their craft

Responsibilities

• Partner with product management and support & success to fully understand our customers: their pains and joys; needs and desires
• Create and run user research studies and usability tests
• Visit shops and/or attend car shows
• Set the product vision with product management and leadership
• Support product management in documenting requirements
• Brainstorm, design and deliver — from start to finish — new features and enhancements
• Work with QA and support to make sure designs are documented and clear to allow for thorough testing
• Coordinate with all necessary cross functional teams — engineering, support, product management, marketing, sales — to see designs delivered and released

Benefits

• Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
• Short term and long term disability
• Employee assistance program
• Reimbursement for a personal health and wellness membership
• Generous parental leave
• 401(k) available upon hire
• 11 paid holidays
• Flexible time off - take the time off you need!
• Matching donations for approved charitable organizations
• Group volunteer efforts
• Fully Remote Work!
• Up to $750.00 to set up your home office
• $20 phone/internet monthly reimbursements
• Virtual activities and in-person meet-ups
• Laptop and super rad swag provided
• Unique opportunity: This is the best form of hybrid! All teams get to travel and meet up for collaboration at least once/year