Lead Product Manager

Summary

Join Tide as a Lead Product Manager for global payment services, driving strategy and execution for digital payments across Europe and India. You will be responsible for building and scaling a platform enabling SMEs to seamlessly manage money. This role requires 5+ years of experience in payments product management and deep expertise in payments and connectivity. You will collaborate with cross-functional teams, prioritize product features, and create a seamless customer experience. Tide offers a flexible workplace model supporting both in-person and remote work, along with various benefits including paid time off, extended parental leave, a personal L&D budget, additional health & dental insurance, and more.

Requirements

• Have 5+ years of experience in payments product Management with proven experience working with agile/scrum delivery teams
• Have deep expertise in payments and connectivity, particularly bank payments, with extensive experience in fintechs or banks across global markets
• Have a strong understanding of fund flows, transaction settlement, and reconciliation involving multiple parties
• Be a product evangelist: obsessed with the end user, well-versed in best in class product research and development practices and are willing to share your knowledge with other product owners
• Have leadership acumen and a desire to mentor and manage fellow PMs
• Be comfortable in a fast-paced environment, adapting to shifting priorities and pioneering new processes
• Have technical knowledge and experience with API-based products
• Have a strong understanding of the latest payment scheme rules & wider regulations in global markets and can articulate risk implications of card products
• Have a proactive "can-do" attitude, adept at multitasking and achieving results
• Have commercial experience in driving growth revenue and have a strong understanding of the card revenue drivers across the cards flywheel
• Have strong communication skills and have the ability to communicate to stakeholders at different levels

Responsibilities

• Develop and drive the product vision & strategy within our card issuing business in the UK/EU, aligned with the company's overall objectives and targets
• Conduct market research to identify trends, competitive landscape, and customer needs to inform product decisions
• Drive the product-led cross-functional teams through the product development lifecycle, from concept to launch and eventual value realisation, while ensuring timely delivery and quality
• Prioritize product features and enhancements based on market requirements, customer feedback, and business goals
• Create and maintain a product roadmap, ensuring alignment with near- & medium-term business objectives and long-term vision
• Collaborate closely with internal stakeholders, including engineering, operations, risk, marketing and other product teams, to ensure a coordinated product strategy and successful launches
• Define and scope new product ideas leveraging internal technology and external vendor solutions
• Cultivate a seamless customer experience by ensuring the smooth functioning of automated and manual processes
• Lead by example: you will be hands on, take ownership for business metrics and product KPIs and play a pivotal role in bringing all stakeholders onboard
• Responsible for working with the finance team during our quarterly forecasting cycles
• Responsible for driving revenue growth through insights, developing and delivering product features, creating product efficiencies and enhancements to the customer experience and along customer journeys

Benefits

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget in the amount of 1000 BGN per year
• Additional health & dental insurance
• Mental wellbeing platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Share options