Lead Salesforce Engineer

Summary

Join Charlie Health as a Salesforce Engineer and contribute to our mission of connecting the world to life-saving behavioral health treatment. You will be responsible for supporting the design of our Salesforce architecture and strategy, building new features, and supporting our rapidly growing user base. This role involves assisting all teams with their Salesforce needs, ensuring system integrity and efficiency, developing reporting, and creating user processes and documentation. The ideal candidate will have at least 5 years of professional experience with Salesforce development and a Salesforce Administrator Certification. You will lead end-to-end design and delivery of Salesforce solutions, architect automation, and oversee third-party platform integrations. This position offers the opportunity to make a profound impact on millions of lives while working in a fast-paced, mission-driven environment.

Requirements

• Salesforce Administrator Certification (required)
• Strong working knowledge of declarative automation (e.g., Flow Builder) and foundational experience with Apex, JavaScript, and Lightning Web Components (LWC)
• Deep understanding of Salesforce architecture and platform limits, with the judgment to balance declarative vs. programmatic solutions
• Experience managing third-party Salesforce integrations and overseeing vendor relationships (Ex: Salesloft, Verifiable, Salesforce Maps, etc)
• Excellent stakeholder management skills with the ability to translate business needs into scalable solutions
• Highly analytical, organized, and solutions-oriented with meticulous attention to detail
• Passion for mental health and a desire to work in a mission-driven, fast-paced environment
• At least 5 years of professional experience with Salesforce development

Responsibilities

• Serve as the primary owner of Salesforce development across Charlie Health, ensuring system stability, scalability, and cross-functional alignment
• Lead end-to-end design and delivery of Salesforce solutions in collaboration with internal stakeholders—especially for high-priority initiatives like Sales tooling, workflow revamps, and employee onboarding
• Architect and implement automation (flows, triggers, validation rules) that streamline operations and improve user efficiency
• Oversee configuration and integration of third-party platforms (e.g., DocuSign, Salesloft) and internal proprietary systems
• Create and maintain robust technical documentation, in line with engineering team standards
• Provide mentorship and technical guidance to junior/intermediate admins; set standards for maintainable, scalable declarative and programmatic solutions
• Collaborate with Engineering and leadership to drive project prioritization and ensure Salesforce evolves alongside business needs
• Champion Salesforce best practices, governance frameworks, and architectural decisions that balance speed and sustainability
• Orchestrate and organize work on the Salesforce admin pod on a daily basis

Preferred Qualifications

Advanced Administrator and Platform Developer I/II (strongly preferred)

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees