Lead UX Designer

Summary

Join BillingPlatform's Product Team as a Lead UX Designer, shaping the global user experience across our enterprise SaaS platform. You will define and execute UX strategy, lead design and research efforts, and collaborate with Product and Engineering. This role blends strategic leadership with hands-on design, requiring 8+ years of UX experience with complex SaaS systems. You'll establish a cohesive UX vision, lead end-to-end design for features, conduct user research, and mentor junior designers. The position offers a high-impact role in a growing SaaS company with a collaborative culture and is 100% remote (US-based). Competitive pay is offered.

Requirements

• 8+ years in UX, Product Design, IA, or related fields, with a strong portfolio of complex SaaS systems
• Expertise in Information Architecture, interaction design, user research, and usability testing
• Proficiency in Figma (or similar tools) and a strong grasp of user-centered design principles
• Strong communication and collaboration skills, with experience influencing cross-functional teams
• Proven ability to mentor designers while owning critical deliverables

Responsibilities

• Establish a cohesive UX vision aligned with business goals and user needs
• Champion user-centered design across teams
• Lead end-to-end design for complex, portfolio-level features—IA, flows, wireframes, prototypes
• Plan and conduct qualitative and quantitative studies
• Translate insights into actionable design recommendations
• Promote consistency and accessibility through design systems and process improvements
• Partner closely with Product and Engineering to ensure technical feasibility and strong user outcomes
• Guide junior designers through feedback and direction, while driving high-impact design work

Preferred Qualifications

• A Master’s in HCI, Interaction Design, or related field
• Experience with design systems and Agile environments
• Familiarity with enterprise finance software (ERP, Billing, Payments)

Benefits

• 100% remote
• Competitive pay