Lead UX Writer

Summary

Join the Wikimedia Foundation's Product & Technology department as a UX Copywriter for a 2-3 month contract. You will be responsible for creating a content strategy and guidelines for UX writing related to AI/LLM/machine learning across Wikimedia products. Collaborate with design and product management teams to improve UX copy consistency. The role requires strong UX writing skills, experience simplifying complex technical concepts, and a focus on accessibility and inclusivity. The position is remote, with flexible hours, but requires overlap with 2:00 PM UTC and 7:00 PM UTC. Deliverables include a content audit, strategy, guidelines, and pilot application.

Requirements

• Speak and write clearly and concisely about your work to stakeholders
• Welcome constructive feedback and engage in useful discourse to continually improve your work
• Generate ideas for the future and think tactically about how to deliver work in the present
• Be self-motivated and enjoy exploring how UX writing is evolving in the digital tech industry and applying these learnings to your work
• Have 3+ years of experience as a UX writer contributing on design teams
• Have a Bachelor's degree or equivalent in related work experience

Responsibilities

• Reduce UX complexity by creating clear, concise, and compelling copy to provide a delightful experience for the global user base
• Work closely with UX Designers and Product Managers to explore the effectiveness of various copy ideas through user testing and research
• Develop and shape UX copywriting guidelines for products that are easy for others to understand and apply
• Consider accessibility standards and diversity, equity, and inclusion initiatives to fulfill the needs of the global audience
• Apply new copy guidelines to existing user flows, paying attention to how word choice and tone influence the narrative flow
• Provide copy in simple language easily understood by those with English as a second language, suitable for translation, and accompanied by instructions for translators
• Collaborate closely with designers, researchers, product managers, engineers, and marketers to ensure their perspectives are included in your work

Preferred Qualifications

• Have experience working with translators to translate your copy
• Have a background in content consumption, publishing, education, or news
• Have familiarity with Free Knowledge and/or Open Source communities
• Speak more than one of the nearly 300 languages of the Wikimedia projects audiences