Learning and Development Lead

Trafilea Tech E-commerce Group
Summary
Join Trafilea as the Learning & Development Lead, where you will play a strategic and hands-on role in executing and optimizing L&D programs across the organization. You will be responsible for ensuring the smooth delivery of training, onboarding, and talent development initiatives that align with company goals and foster a culture of continuous improvement. This role involves partnering closely with People Business Partners and other internal stakeholders to ensure L&D strategies are effectively implemented, data-informed, and tailored to support performance and growth across all departments. You will own and lead the execution of Trafilea's performance management cycle, drive the design and delivery of onboarding, training, and development initiatives, champion innovation in learning, and ensure alignment and communication with PBPs and cross-functional leaders.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related field
- 5+ years of experience in hands-on designing and delivering talent development programs (performance review, talent calibration, IDP, PIP, Mentoring & Coaching), as L&D Sr Specialist, Expert or Lead (mandatory)
- Good experience designing onboarding processes
- Proven ability to manage multiple priorities, balancing proactive and reactive tasks
- High autonomy, accountability, and proactivity in a remote work environment
- Excellent interpersonal and communication skills, with the ability to partner effectively with PBPs and department leaders
- Project management skills with a proven ability to drive L&D initiatives from start to finish
Responsibilities
- Own and lead the execution of Trafilea’s performance management cycle, including performance reviews, talent calibration, IDPs, and PIPs
- Drive the design, delivery, and continuous improvement of onboarding, training, and development initiatives to support business needs
- Champion innovation in learning through new tools, methodologies, and engagement strategies (e.g., gamification, tailored learning paths)
- Ensure alignment and communication with PBPs and cross-functional leaders, acting as their go-to partner for L&D strategies and solutions
- Design and deliver L&D programs aligned with quarterly company goals and talent needs
- Ensure high engagement and adoption of key learning initiatives across departments
- Track program effectiveness and report progress monthly to guide improvements
- Execute and enhance onboarding processes to match Trafilea’s fast-paced growth
- Ensure senior hires successfully integrate into the culture and processes of the company
- Monitor onboarding success metrics and propose improvements based on feedback and business impact
- Lead quarterly performance reviews and semestral talent calibration sessions, ensuring full compliance and meaningful insights
- Support the creation and tracking of Individual Development Plans (IDPs) and Performance Improvement Plans (PIPs)
- Promote mentoring and leadership development programs that support high-potential talent
- Manage and improve the learning experience across digital platforms (e.g., LMS)
- Keep training content, video tutorials, and handbooks up-to-date and aligned with business needs
- Coordinate with internal teams and external providers to ensure content quality and relevance
- Co-create OKRs for the L&D team and drive 85%+ completion each quarter
- Collaborate with PBPs and Project Managers to ensure alignment and execution of L&D strategies
- Facilitate cross-department collaboration to identify learning gaps and provide data-driven solutions
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