Learning Content Manager

Summary

Join Aprio's Firm Alliance team as a Learning Content Manager and lead the on-demand learning content strategy. Collaborate with various departments to ensure offerings meet the needs of internal stakeholders and external clients. Assess client learning needs, recommend solutions, and collect client feedback. Identify and manage content, leveraging existing and external resources. Partner with other teams to align offerings and promote learning opportunities. Monitor learner engagement, analyze data, and generate reports. Manage the budget for client on-demand learning. Forecast future needs and strategically allocate resources. This role requires a blend of adult learning expertise, project management skills, and client service experience.

Requirements

• 5+ years of experience in learning and development, instructional design, or content management
• Bachelor’s degree in Human Resources, Education, Business Administration, or related field
• Strong project management skills with the ability to manage multiple priorities
• Experience with LMS platforms (preferably LCVista)
• Knowledge of adult learning theory and digital learning trends
• Demonstrated stakeholder management and cross-functional collaboration
• Excellent written and verbal communication skills

Responsibilities

• Collaborate with Aprio L&D, Alliance functional leaders, and Alliance clients
• Assess client learning needs and recommend solutions
• Collect client feedback on current and future offerings
• Identify Aprio content to be used and/or modified for Alliance clients
• Identify Alliance-specific content needing to be built/borrowed/bought to maintain a robust library of on-demand eLearning content aligned with business goals and learner needs for our clients
• Regularly review existing content and curricula offered to clients to ensure relevance based on client feedback, market trends, and identified gaps
• Identify potential new and leverage existing external learning content vendors, working with Aprio L&D and the Alliance Solution Center for optimal contracting terms
• Partner with the Talent Program Manager to align on-demand offerings with live programming
• Work with the marketing team to promote learning offerings through internal campaigns, newsletters, and digital channels
• Monitor learner engagement and feedback to continuously improve content strategy
• Leverage data from Aprio L&D and client data to analyze usage and engagement to inform content decisions and demonstrate impact
• Generate reports and insights on client learner behavior and engagement as compared to purchased and/or possible solutions for Alliance leadership to engage with clients
• Own the budgeting process for client on-demand learning needs, including vendor contracts and content development where necessary beyond Aprio offerings
• Forecast future needs and allocate resources strategically

Preferred Qualifications

• Proven ability to lead and manage teams effectively
• Demonstrated ability to facilitate courses and deliver programs in virtual and live settings
• Familiarity with NASBA standards and CPE compliance
• Experience in a professional services environment
• Proficiency in data analysis tools (e.g., Excel, Power BI)
• Adept at crafting and delivering impactful messaging for both external audiences and internal stakeholders

Benefits

• Medical, Dental, and Vision Insurance on the first day of employment
• Flexible Spending Account and Dependent Care Account
• 401k with Profit Sharing
• 9+ holidays and discretionary time off structure
• Parental Leave – coverage for both primary and secondary caregivers
• Tuition Assistance Program and CPA support program with cash incentive upon completion
• Discretionary incentive compensation based on firm, group and individual performance
• Incentive compensation related to origination of new client sales
• Top rated wellness program
• Flexible working environment including remote and hybrid options