Learning Design and Strategy Manager

Summary

Join Oscar, a health insurance company built on technology, as a Learning Design & Strategy Manager. You will lead the development, implementation, and evaluation of training programs for clinical and non-clinical staff, ensuring they have the tools and knowledge for high-quality service. This role involves overseeing training delivery across various modalities, developing evaluation methods, ensuring regulatory compliance, mentoring a team, and managing complex projects. The position offers a blended work culture with remote options and a competitive salary, along with comprehensive benefits. You'll report to the Director, Operational Excellence and must reside in one of the specified states. The salary range varies by location.

Requirements

• 4+ years of experience in clinical or non-clinical operations-based learning and development
• 4+ leading and developing direct reports
• 3+ years of experience in designing and delivering training programs using various modalities, including e-learnings and microlearnings
• 3+ years of experience in managing complex projects, including resource allocation, and timeline adherence
• 3+ years of experience in leading change management initiatives related to training programs
• 2+ years experience in analyzing data and leveraging insights to drive program effectiveness and measured ROI improvements

Responsibilities

• Oversee the delivery of training programs through various modalities, including in-person, microlearnings, and LMS platform modules
• Develop and implement evaluation methods to assess the effectiveness of training program, including data collection and analysis, to drive improvements in training outcomes
• Ensure all training programs comply with regulatory requirements, accreditation standards, and organizational policies
• Lead, mentor, and develop a team of training professionals, providing guidance and support to achieve departmental and organizational goals
• Manage complex projects and roadmaps, including resource allocation and timeline development and adherence
• Stay current with industry trends and best practices in education and training
• Compliance with all applicable laws and regulations
• Other duties as assigned

Preferred Qualifications

• Certification in adult education or a related field
• BSN or Social Worker degree
• Instructional Design Certification
• Bachelor's degree or higher
• Lean Six Sigma Green Belt or higher

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements
• Annual performance bonuses
• Oscar's unlimited vacation program