Leave of Absence Specialist

Summary

Join Honor as a Leave of Absence Specialist to manage leave processes, ensure compliance with laws and regulations, provide support to employees, and contribute to the continuous improvement of leave administration practices.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
• Minimum of 5 years of experience in leave administration, HR, or a related field, with a strong understanding of FMLA, ADA, and other relevant leave laws
• Experience in a senior or lead role is preferred
• In-depth knowledge of leave laws and regulations at the federal, state, and local levels
• Excellent organizational and time-management skills, with the ability to manage multiple tasks and deadlines simultaneously
• Strong interpersonal and communication skills, with the ability to provide empathetic support to employees
• Proficient in HRIS and leave management systems, with strong data management and reporting skills
• Ability to work independently and collaboratively in a team environment
• High level of discretion and confidentiality

Responsibilities

• Administer and coordinate all types of employee leave, including but not limited to FMLA, ADA, short-term disability, long-term disability, military leave, personal leave, and parental leave
• Serve as the primary point of contact for employees regarding their leave of absence, providing support, guidance, and clear communication throughout the process
• Ensure timely processing of leave requests, including eligibility determination, leave tracking, and return-to-work coordination with the care professional and field operation stakeholders
• De-escalation of LOA related issues to include identifying opportunities to adjust steps and communication tactics to resolve challenging issues
• Stay current with federal, state, and local regulations related to leave administration, such as FMLA, ADA, and state-specific leave laws
• Ensure all leave processes are compliant with legal requirements and company policies
• Manage and maintain accurate leave records, ensuring confidentiality and proper documentation for audit purposes
• Provide compassionate and responsive support to employees taking leave, addressing concerns, and helping them understand their rights and responsibilities
• Collaborate with HR, payroll, and benefits. And the market teams to ensure seamless integration of leave-related matters, such as benefit continuation and pay adjustments and schedule related concerns
• Facilitate return-to-work processes, including accommodations and work modifications, in collaboration with relevant stakeholders
• Mentor and support junior leave coordinators, providing guidance and sharing best practices
• Develop and deliver training sessions on leave policies and procedures for HR team members and managers
• Identify opportunities for process improvements and lead initiatives to enhance the efficiency and effectiveness of leave administration
• Generate and analyze leave-related reports to identify trends, potential issues, and opportunities for improvement
• Provide insights and recommendations to HR leadership based on data analysis
• Assist CPHR senior associates with de-escalation of issues related to CPHR processes and workflows including but not limited to payroll, complaints, subpoenas, & accommodations
• Assist CPHR senior associates with triage of inbound inquiries, associate coaching, and training

Benefits

• Honor offers equity
• 401K with up to a 4% match
• Medical, dental and vision coverage including zero cost plans for employees
• Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option
• Generous time off program
• Mental health benefits
• Wellness program
• Discount program