Life Sciences Solutions Consultant

Summary

Join Komodo Health's Consulting Team and leverage your business and technical expertise to deliver innovative solutions for clients. You will lead consulting engagements, gain customer trust, collaborate with sales and product engineering, and identify new opportunities. Responsibilities include gaining deep insight into customer challenges, owning end-to-end implementations, ensuring smooth launches, and leading customer communications. The role requires advanced Salesforce experience, relevant certifications, strong problem-solving and communication skills, and a passion for cutting-edge technologies. Preferred qualifications include Data Cloud experience, life sciences consulting experience, Agile familiarity, and experience with Salesforce environment management tools. Komodo Health offers a hybrid work model and a competitive benefits package.

Requirements

• Advanced experience working within the Salesforce ecosystem
• Salesforce Admin & Platform App Builder certifications and/or equivalent certifications and experience
• Refined problem-solving and time management skills with exceptional attention to detail
• Exceptional written and verbal communication skills, effectively engaging with both internal teams and direct customer interactions
• Demonstrated success in fast-paced, creative work environments
• Excellent multitasking and prioritization abilities, capable of handling tasks related to multiple customer engagements at the same time
• A desire to pursue additional, relevant certifications and applicable learning opportunities
• Passion for learning cutting-edge technologies

Responsibilities

• Lead the execution of consulting engagements, including implementations and ongoing strategic engagement
• Gained the trust of key customer stakeholders and offered strategic and insightful guidance to support customers' business decisions
• Collaborated closely with sales and product engineering to integrate customer needs into the future product roadmap and strategic initiatives
• Gained a strong understanding of core products and Salesforce platform functionality
• Identified new opportunities through proactive, consultative engagement with customers to help drive growth
• Gain deep insight into customer business challenges, technology requirements, and strategic objectives to translate into clear, actionable guidance for internal teams
• Take full ownership of end-to-end implementation including product configuration, system migration, and comprehensive testing
• Work across internal and customer systems to ensure a smooth and successful launch
• Lead meetings and communications with customers throughout the entire lifecycle, building trust and confidence

Preferred Qualifications

• Experience with Data Cloud
• 4+ years of Life Sciences, pharmaceutical, and/or healthcare industry consulting experience
• Familiar with Agile practices and iterative development cycles
• Experience in utilizing environment management tools within Salesforce such as Copado, GitHub/VSCode, etc

Benefits

• Medical, dental and vision coverage
• 401k Retirement Plan
• Prepaid legal assistance
• Paid time off for vacation, sickness, holiday, and bereavement
• 100% company-paid life insurance
• Long-term disability insurance