Senior Solutions Consultant

Summary

Join QuartzBio as a Senior Solution Consultant and partner with Sales and Product teams to showcase the power of our Precision Medicine Platform. You will act as a subject matter expert, identifying client needs and translating business and technical requirements into tailored platform solutions. This role is critical in the pre-sales and pilot phases, involving platform demonstrations and strategic input shaping product evolution. Responsibilities include leading technical discovery, delivering presentations, serving as a product expert, supporting account strategy, creating sales content, and contributing to roadmap development. You will also collaborate with clients for optimization and mentor junior team members. The ideal candidate possesses a Bachelor’s Degree, 5+ years in Life Sciences, and 3-5 years in a pre-sales SaaS role.

Requirements

• Bachelor’s Degree
• Minimum 5 years of experience in the LifeSciences industry, focused on Clinical Research, Clinical Data Management, Bioinformatics, Computational Biology, Product Support, Data Science, or related field
• 2-4 years of experience working in a customer-facing role and leading projects
• 3–5 years of experience in a pre-sales, solutions consulting, or technical account management role within a SaaS environment
• Strong understanding of the Clinical Operations and Clinical Biomarkers landscape
• Excellent communication (written and verbal communication skills) and presentation skills, with the ability to engage both technical and non-technical stakeholders
• Collaborative team player with a customer-first mindset
• Strong understanding of cloud technologies, APIs, data integration, and enterprise software

Responsibilities

• Understand and articulate how QuartzBio solves customer challenges across the precision medicine value chain
• When engaged in a pre-sales process, work with Account Executives to: conduct in technical discovery and help identify account-specific customer challenges specific data and business challenges that our prospects and customers face in precision medicine understand and map customers’ current technology environment in preparation for demos analyze and consider the competitive landscape at accounts
• Lead platform demonstrations and deliver technical presentations (Lead discovery sessions and solution workshops with prospective clients.)
• Serve as a subject matter expert on product capabilities, integrations, and best practices
• Align with the Account Executive to support overall account strategy and planning
• Assist in the creation of sales/marketing content, and support marketing activities such as webinars and industry tradeshows
• Develop new client-facing and internal knowledge-based articles on how to market QuartzBio
• Lead technical components of RFI/RFP responses and participate in bid defense/proposal defense meetings
• Develop and present customized solution architectures, proof-of-concepts, and value propositions
• Capture and communicate customer insights and feedback to the Product team and software engineering team to inform roadmap development
• Assist in onboarding and knowledge transfer to post-sales teams
• Collaborate with clients to evaluate product usage patterns and identify opportunities for optimization, expansion, and improved outcomes
• Manage projects and initiatives with moderate complexity
• Contribute to strategic planning and decision-making
• Mentor junior team members and provide guidance
• Continuously improve skills and stay up to date with emerging best practices
• Other duties as assigned

Preferred Qualifications

• Experience with CRM, ERP, or other enterprise platforms is a plus
• Pre-sales or consultative selling experience
• Experience working in a SaaS or technology company
• Familiarity with AI technologies and applications
• Sophisticated analytical & problem-solving capabilities

Benefits

• Health insurance
• Retirement savings benefits
• Life insurance
• Disability benefits
• Parental leave
• Paid time off for sick leave and vacation
• Discretionary annual bonus