Remote Loan Analyst
at Kiavi

Summary

Join Kiavi, a leading private lender to residential real estate investors, as a Loan Analyst in a 6-month remote contract role. This position will be employed by Kiavi on our payroll with benefits included. As an integral part of the Operations team, you will process loans and get them ready for underwriting decisions, working with third parties, borrowers, and mortgage brokers to create a smooth and simple process.

Requirements

• Preferred Associate’s or Bachelor’s degree or equivalent experience in business or a departmentally related field
• 1-2 years of successful professional experience as a Loan Analyst/Processor and/or 2-3 years of successful professional experience within the mortgage lending industry
• You have a track record as a self-starter with a strong desire to learn and grow your capacity
• You have strong computer skills, including experience with Microsoft Word & Excel/Google Suite
• You have the ability to define problems, collect data, establish facts, and draw valid conclusions
• You look for ways to apply technology to help solve business problems
• You have outstanding verbal and written skills that will enable you to provide an excellent customer experience with borrowers and business partners
• You are open to giving and receiving feedback, comfortable speaking up and asking questions, and able to follow a proven process
• You are flexible and can work in a dynamic environment of rapid change

Responsibilities

• Analyze loan applications, collect essential documents, and obtain third-party reports
• Reach out to customers and third parties via phone, email, & text to obtain documents or essential information, provide proactive status updates, and answer customers’ questions relating to required documents within the expected timeframe
• Serve as the primary point of contact for customers throughout the processing and underwriting stages, providing personalized assistance and support
• Reviewing and analyzing documents against our credit policy, with the goal of getting the loan ready for an underwriting decision
• Meet and exceed your daily and monthly quotas for new application reviews while upholding our high standards for quality
• Identify potential roadblocks or credit policy alignment issues and work with sales and other operations teams to determine the best approach
• Work closely with your cross-functional team to meet and exceed weekly and monthly processing and funding goals
• Contribute to cross-functional projects or assigned initiatives as needed. Examples may include testing new systems, procedures, or credit policies, functioning as a power user, training or mentoring new hires, data and reporting, etc
• Attend and regularly give feedback in team meetings

Benefits

• Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost
• Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $500 for individual coverage and $1,000 for dependents
• Remote Work Policy: Kiavi supports working remotely for day-to-day activities for most roles and occasionally may ask employees to gather in person for key meetings, trainings, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $75 stipend for internet and phone expenses
• Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager
• 401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $4,000 (whichever is less). All employer contributions are immediately vested
• Product Ownership: All employees think like an owner because all employees play a critical role in making our business great. Many roles are eligible for stock option grants