Loan Processor

Orchard Logo

Orchard

๐Ÿ“Remote - United States

Summary

Join Orchard as a Loan Processor and support all operational aspects of the mortgage transaction process. You will gather and process loan documentation, ensuring compliance with policies and regulations. Ideal candidates possess experience in a fast-paced environment, focusing on mortgage loan processing and exceptional customer service. This full-time, remote position offers flexibility within specified time zones and locations. You will manage loan transactions from submission to closing, updating clients and partners on progress. Orchard offers a supportive team environment and opportunities for professional growth.

Requirements

  • 2+ years experience with mortgage loan processing in Conventional, FHA, and VA loan types
  • Basic knowledge of Fannie/Freddie guidelines. Ability to problem solve underwriting conditions based on guidelines
  • Experience with managing loan volume of 15-20 closings per month
  • Experience with TPO/Broker processing model and mortgage POS and LOS systems required
  • Proficiency in DU/DO/LPA, as well as familiarity with FHA Connection and VA Portal
  • Excellent organization, communication, and time management skills
  • Analytical skills with strong attention to detail
  • Good judgment and the ability to work independently and ethically
  • Ability to multitask, work well under time constraints and within deadlines
  • Commitment to working as a team-player
  • Proficient in Microsoft Word, Outlook, Excel, and Google-Suite

Responsibilities

  • Review and understand the client URLA for both purchase and refinance loan transactions
  • Review initial client documentation to loan structure and package loan submission
  • Breakdown underwriting conditions and communicate documents needed to clients
  • Calculate financials (income, assets, and liabilities) per lender requirements
  • Review, read, and understand client credit reports
  • Review and understand debt to income ratios
  • Respond to customersโ€™ general questions, inquiries, and concerns while following escalation procedures when necessary
  • Manage loan transactions from initial submission to underwriting through clearance to close
  • Update customers, real estate agents, and title companies on the loanโ€™s progress and status
  • Provide top-notch customer service by effectively communicating and cooperating with team members and customers
  • Process Conventional, FHA, VA, Non-QM, and Proprietary Bridge loans

Benefits

Remote work

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