Senior Product Manager

Summary

Join our team as a Senior Product Manager with expertise in mortgage originations. You will leverage your deep understanding of lead management, loan preparation, and the entire mortgage application process to define and document user personas and use cases. Responsibilities include developing user stories, managing the product backlog, participating in agile ceremonies, and collaborating with development teams. You will need 4+ years of experience in mortgage workflows, strong communication skills, and a results-driven mindset. The ideal candidate will also possess experience with product development life cycles, workflow diagrams, and prototyping tools.

Requirements

• 4+ years of experience in mortgage workflows, specifically borrower verification and qualification
• Advanced English proficiency
• Strong understanding of the product development life cycle (PDLC) and business analysis methodologies
• Experience with workflow diagrams, wireframes, and prototyping tools such as Visio and Figma
• Strong verbal, written, and presentation communication skills for both technical and non-technical audiences
• Demonstrated leadership and the ability to influence and build relationships across all organizational levels
• Ability to make informed decisions balancing technical feasibility with business value
• Results-driven mindset with the ability to define and manage Key Performance Indicators (KPIs)
• Ability to work independently, prioritize tasks, and meet tight deadlines
• Understanding of product goals and experience driving performance metrics such as lead generation and conversion
• Solid grasp of relevant technologies and cloud-based systems
• Previous experience in software development
• Excellent organizational, research, and problem-solving skills
• Strong team player with a collaborative mindset

Responsibilities

• Define and document user personas and use cases for Mortgage Loan Originators, Loan Processors, and Underwriters
• Develop complete, clear, and detailed user stories and acceptance criteria to guide development and QA teams
• Manage and prioritize the product backlog effectively
• Participate in and lead agile ceremonies such as grooming sessions and sprint planning
• Collaborate with development and architecture teams to remove obstacles and align technical implementation with product goals
• Contribute to backlog grooming, including estimating story points and identifying dependencies
• Maintain strong communication with internal teams and stakeholders to ensure clarity of business needs and product vision
• Advocate for the needs of users and functional partners across the product lifecycle
• Facilitate continuous feedback loops through requirement gathering, validation, and iterative improvements