RateHawk is hiring a
Local Support Specialist

Summary

ETG is hiring a Local Support Specialist to handle calls, provide initial advice in Latvian language, communicate with partners about ongoing cases, and translate calls and letters. The role offers remote work, learning opportunities, and corporate discounts.

Requirements

Knowledge of English at level B2 is required, knowledge of Russian is a significant advantage

Responsibilities

• Taking calls and providing initial advice to B2B partners in Latvian language
• Communication with partners about the on-going cases, providing regular updates on the progress
• Helping other operation teams with the communication in Latvian language
• Handling info requests for B2B partners
• Recording information in the CRM system about work done

Benefits

• Remote work
• Schedule 5/2 (10.00 - 19.00 local time)
• A young and active team of super specialists
• Interesting and ambitious tasks that will take you to the next professional level
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it
• Corporate discounts on hotels and other services