Remote Local Support Specialist

Summary

Join Our Team as a Local Support Specialist at RateHawk!. We're looking for someone passionate about travel and tech who can speak English fluently. As a Local Support Specialist, you'll help our partners with initial advice, provide updates, assist other teams, handle inquiries, and record details in our CRM system.

Requirements

• Language Skills: Advanced level of English – you’ll need to speak and write fluently
• Quick Learner: Ability to grasp new information quickly and focus on results
• Multi-Tasker: Capable of juggling multiple tasks and handling stress with ease
• Empathetic: A strong sense of empathy is essential

Responsibilities

• Help Our Partners: Take calls and provide initial advice to our B2B partners in English
• Provide Updates: Keep our partners informed about ongoing cases and provide regular updates
• Lend a Hand: Assist other operation teams with communication in English
• Handle Inquiries: Respond to information requests from B2B partners
• Record Details: Document all your work in our CRM system

Benefits

• Remote Work: Work from the comfort of your home
• Schedule: 5/2 from 10 am to 7 pm UK time
• Salary: 1500 EUR gross base payment + 100 EUR gross bonus per month
• Dynamic Team: Be part of a young and energetic group of specialists
• Growth Opportunities: Tackle interesting and ambitious tasks that will elevate your professional skills
• Learning & Development: We support your growth through seminars, trainings, and conferences