Localization Manager

Summary

Join Pepperstone as their Localization Manager and lead their global localization strategy, implementing tools and processes to support internationalization across key markets. Collaborate with product, engineering, marketing, and support teams to ensure all content and product experiences are accurately localized and aligned with regional needs. Develop and execute a localization strategy and roadmap, exploring and integrating technical solutions to support internationalization efforts. Manage software localization and QA projects, developing and implementing processes to increase efficiency and manage cost and time to market. Lead meetings and work closely with cross-functional teams, facilitating communication and resolving issues. Manage translation projects for various content types, overseeing localization and QA workflows, and ensuring deadlines are met. Share best practices and review, prioritize, and track bug resolutions. Research and incorporate industry best practices into the localization and translation strategy. This role requires experience in global tech or finance, strong project management skills, and expertise in localization tools and workflows.

Requirements

• Candidate should have experience working at an international company and global market business with a diverse workforce
• Seasoned project/product management experience with proven track record of delivering projects
• Familiarity with CAT and UI localization softwares and tools (MemQ, Trados, Lokalise, Phrase etc.)
• Degree in Translation, Linguistics, or related field (or equivalent experience)
• Experience in crypto, tech, or finance industries
• Fluency in both English and multi-lingual experience in key languages: Arabic, Russian, Mandarin and any others
• Strong problem solving skills to investigate and debug difficult problems
• Strong organizational skills and communication skills
• Detail oriented, analytical, and creative thinker with passion for quality
• Ability and willingness to travel internationally ad hoc
• Ability to work effectively across timezones
• Ability to Champion Pepperstone’s values

Responsibilities

• Develop and execute a localisation strategy and roadmap
• Explore and integrate technical solutions to support Pepperstone’s i18n efforts. Test possible tools and technologies to enable the company to achieve its goals. Work closely with engineering teams to ensure localisation requirements are integrated into the product development process
• Manage software localization and QA projects from the design and building of systems that support our product releases in our regional markets, and maintaining this software project
• Develop and implement processes to increase efficiency, and manage cost and time to market for localised versions
• Lead meetings and work closely with cross-functional teams of designers, product owners, internal reviewers, engineers, marketers, and others across the company. You will facilitate communication of localisation requirements, share insights, resolve any issues and ensure that we operate in line with our overall localization strategy
• Manage translation projects for product, marketing campaigns, CRM, e-mails, and web content, oversee localisation and QA workflow, and make sure that every deadline is being kept
• Share best practices and evangelise our localisation efforts
• Review, prioritise, and track the resolution of bugs that affect localised product content quality and functionality
• Together with your teammates, research and incorporate industry best practices and innovation into our localisation and translation strategy

Preferred Qualifications

Ideally a background in IT or software related content translation, QA experience, product and UX

Benefits

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year
• Ongoing personal development & learning opportunities
• Paid annual leave and paid sick leave
• 3 paid volunteering days per year & Workplace Giving Program
• Periodic recognition and reward programs for outstanding performance and achievements
• Frequent events and celebrations
• Employee Assistance Program & Wellbeing Initiatives