M365 Operations Engineer

Summary

Join a dynamic Operations Team and contribute to a collaborative and forward-thinking environment where your expertise is valued and your ideas matter. You will be responsible for automating infrastructure setup and maintenance for customers, managing the Operations Handover process, testing and deploying new releases, acting as a go-to person for recurring tasks, contributing to the improvement and automation of the Infrastructure as Code (IaC) framework, providing support to 2nd Level teams, maintaining and enriching internal documentation, and managing changes, incidents, and issues. This role requires 3+ years of experience as a System Engineer with knowledge in Microsoft Cloud Engineering and Infrastructure as Code, experience with Microsoft 365, confident handling of Windows Server, clients, Microsoft 365, and PowerShell, passion for automation and Terraform templates, and excellent communication skills in English.

Requirements

• 3+ years of experience as a System Engineer, ideally with knowledge in Microsoft Cloud Engineering and Infrastructure as Code
• Experience with Microsoft 365 and exposure to complex projects and environments
• Confident handling of Windows Server, clients, Microsoft 365, and PowerShell
• Passion for automation and Terraform templates
• Independent working style, customer-oriented mindset, high-quality standards, and an open, engaging personality with a passion for customer interaction
• Excellent communication skills in English, enabling effective collaboration with colleagues and clients

Responsibilities

• Automating infrastructure setup and maintenance for customers, with a focus on quality and traceability
• Managing the Operations Handover process to ensure smooth transitions from project delivery to ongoing operations
• Testing and deploying new releases in customer environments to maintain stability and performance
• Acting as a go-to person for recurring tasks, while documenting new SOPs and ensuring their successful implementation
• Contributing to the improvement and automation of our Infrastructure as Code (IaC) framework
• Providing support to 2nd Level teams as part of 3rd Level Support, including delivering training when needed
• Maintaining and enriching internal documentation, guides, and checklists, while managing changes, incidents, and issues in coordination with external partners

Benefits

• Permanent contract with competitive salary package, plus interesting fringe benefits
• Work and evolve with the latest Microsoft technologies
• Structured career development plan based on your professional goals
• Yearly training budget, Microsoft Certifications, and bi-weekly “Tech Lunches”
• Choose your own hardware
• Free language classes
• One additional week of vacation for Corporate Social Responsibility
• Annual team event in Switzerland or Spain
• A dynamic environment and a unique team spirit!
• If you live in Barcelona or nearby, flexibility to work from home according to your needs