Manager, Analytics

Summary

Join Signify Health as a Sr. Manager, Operations Analytics and lead a team of business analysts. You will be responsible for managing and developing the Business Analytics team, partnering with cross-functional teams to manage data ingestion and report delivery to clients. This role requires strong project management, communication, and analytical skills, along with experience in managing high-volume teams and stakeholders. The ideal candidate will be collaborative, results-oriented, and proficient in employee development. You will develop strategies to standardize processes and maintain documentation of workflows. Signify Health offers a competitive salary, benefits package, and a supportive work environment.

Requirements

• Bachelor’s degree in Business, Information Technology, or a related field
• 7+ years of professional experience in a corporate setting supporting high volume teams
• 3+ years of experience with mutli-stakeholder project management
• 2+ years of management experience
• Strong organizational and communication skills
• Familiarity with project management tools (e.g. JIRA, MS Project, or equivalent)
• Analytical skills to assist in interpreting business requirements and translating them into actionable tasks
• Intermediate SQL experience
• Proficiency in MS Office (Word, Excel, PowerPoint)

Responsibilities

• Lead a team of business analysts with multiple disciplines supporting a high volume environment with data that reaches internal and external stakeholders
• Develop and coach BA team members to ensure they are able to operate independently
• Work cross collaboratively with multiple internal and external stakeholders to ensure the consistent ingestion of data and delivery of reports
• Identify production issues, work in partnership with analytic leads and effectively communicate plan of action to leadership for solutions
• Manage, prioritize, and communicate BA activities via JIRA
• Partner with the BA team in gathering requirements, creating documentation and analyzing business requirements at an individual client based level to deliver on client request
• Own the overall strategy for business workflow optimization and documentation
• Ensure clear communication of project or ticket goals, timelines, and expectations across all teams
• Monitor the progress of various business analysis activities and report status updates
• Identify risks with data integrity and apply the appropriate fixes as needed for client needs

Preferred Qualifications

MBA or master’s degree in a related field

Benefits

• Full range of medical, dental, and vision benefits
• 401(k) retirement savings plan
• Employee Stock Purchase Plan
• Education assistance
• Free development courses
• Paid time off programs
• Paid holidays
• CVS store discount
• Discount programs with participating partners