Manager, Claims

Summary

Join Coalition, a leading Active Insurance provider, as a Claims Manager and lead a team of professionals in handling complex cyber, technology, and media claims. You will be responsible for providing support and training to the team, analyzing claim exposures, identifying trends, drafting coverage letters, and establishing accurate reserves. This fully remote position offers the opportunity to collaborate with underwriters, business development teams, and partner carriers, while contributing to the company's growth and success.

Requirements

• Bachelor’s degree required; JD and Adjuster Licensing are each a plus
• 6+ years of experience handling first and third party Cyber and Technology and Media claims and related product development activities
• 2+ years of prior people management experience
• Demonstrated ability to work as part of a team, interact with others, meet deadlines, and successfully perform in a dynamic and fast-paced work environment
• Excellent communication and interpersonal skills

Responsibilities

• Lead and support a team in their handling of complex first and third party global cyber, technology and media cyber claims
• Provide support and training to the team in the analysis of individual claim exposures and identification of overall trends, address insurance coverage issues, draft coverage letters and provide supportive counsel to the team
• Assist team in establishing accurate and timely reserves, maintaining accurate file documentation/information in our claims systems and analyzing liability and damage data to coordinate with insureds to develop resolution plans for complex first and third party claims
• Identify settlement opportunities to maximize impact
• Collaborate in the defense and resolution of claims
• Lead a team in the development of working relationships with brokers and our panel of law firms and vendors
• Provide data and analytic based-informational support to underwriters
• Provide support to our Business Development team with regard to marketing
• Liaise with partner carriers on a daily basis
• Work on special projects driven by company needs

Preferred Qualifications

Executive Risk claims experience is a plus

Benefits

• 100% medical, dental and vision coverage
• Flexible PTO policy
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)!
• Competitive compensation and opportunity for advancement