Claims Manager

Summary

Join Coalition's Claims team as a Cyber Claims professional, handling intricate primary and excess Cyber, Tech, and Media policies. You will evaluate claims, manage litigation, collaborate with vendors, and assist underwriting and business development teams. This fully remote position, open to candidates anywhere in Canada, requires 3+ years of claims handling experience and a Full Adjuster Licence. Coalition offers excellent benefits, including comprehensive health coverage, flexible PTO, a home office stipend, and wellness programs. The ideal candidate will possess strong coverage background, excellent communication skills, and fluency in French and English.

Requirements

• 3+ years of experience handling claims
• Full Adjuster Licence from the Financial Services Regulatory Authority of Ontario (FSRA) or an equivalent common law regulatory body
• Adjuster licence from the Québec Autorité des marchés financiers
• Fluent in French and English
• Strong coverage background
• Demonstrated experience working as part of a team, leading a team, interacting with others, meeting goals, and successfully performing in a changing work environment
• Excellent communication skills, interactive experience, and proactive mindset
• Team-oriented with an aptitude to excel in a collegial environment

Responsibilities

• Handle the intake of severe cyber events, including the coordination with breach counsel, forensic investigators, and other vendors
• Evaluate full pending of claims and recommend accurate reserves
• Manage litigation including third party liability arising from security failure or data breaches, Media and Tech E&O
• Maintain accurate and timely file documentation/information in our claims system
• Assess liability and damage data in affiliation with intricate claims, maintaining appropriate documentation
• Assess insurance coverage issues
• Intelligently guide and track third-party vendors and service providers’ work and spend
• Maintain and develop relationships with brokers, risk managers, general counsel, and vendors
• Identify settlement opportunities to maximize impact and preserve limits
• Collaborate in the defense and resolution of claims
• Provide data and reason-based informational assistance to underwriters
• Provide assistance to business development team with regard to marketing
• Liaise with partner carriers on a daily basis

Preferred Qualifications

Juris Doctor (JD) or Bachelor of Laws (LLB)

Benefits

• 100% medical, dental, and vision coverage
• Flexible PTO
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs like Headspace, Lumino, and more!
• Competitive compensation and opportunity for advancement