Included Health is hiring a
Manager, Client Analytics in Worldwide

Summary

The Manager, Client Analytics is responsible for leading a team of analysts, coordinating with stakeholders, influencing best practices, and developing clear documentation. They must have experience managing analytics professionals, delivering business value through analytics, and working with healthcare-related data. Preferred tool experience includes SQL, Python, and building dashboards in Looker or similar tools.

Requirements

• 2+ years leading analytics professionals in a manager or team lead role preferred
• 6+ years experience delivering business value through analytics or reporting
• Experience leading data and analytics-focused discussion with clients and executive audiences on topics such as presentation of program results and detailed analysis methodology walkthroughs
• Experience with employer-sponsored healthcare, and with the use of healthcare-related data to develop and deliver insights
• Ability to build relationships with key partners, provide input to long-term analytic roadmaps, and coach teams on analytic competency development
• Remarkable written communication skills are critical in our distributed remote environment where asynchronous communication is critical for producing results
• Consistent judgment and decision making in the interest of driving your team to pursue the highest expected value work
• Experience leading a remote or hybrid team and having managed through the challenges of interpersonal relationship development, communication, and alignment that come with the flexibility and productivity of the environment

Responsibilities

• Lead a team of 4-6 analysts who focus on the automation and scaling of insightful client reporting
• Coordinate with internal and external stakeholders to bring analytical partnership and a data informed perspective to discussions focused on driving business impact
• Influence best practices, drive process improvement, and mentor analysts within the Client Analytics and Client Insights teams
• Establish and track progress toward goals with your direct reports, providing individualized support to maintain engagement, work through roadblocks, and reprioritize as needed
• Participate in the development and execution of team wide initiatives in support of Client Insights goals aligned to our roadmap as well as those of our business partners
• Actively participate on the Client Insights leadership team, helping guide strategy and roadmapping

Preferred Qualifications

• Expert level proficiency with SQL
• Significant experience with Python for automation and data analysis

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
• Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
• 12 weeks of 100% Paid Parental leave
• Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
• Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
• 11 Holidays Paid with one Floating Paid Holiday
• Work-From-Home reimbursement to support team collaboration and effective home office work
• 24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations