Nextech Systems is hiring a
Manager Data Operations Cloud Saas

Summary

The Manager, Data Operations is responsible for guiding the data team in managing data resources, assessing project scope and feasibility, ensuring timely completion of projects, maintaining application and data infrastructure uptime, driving workload optimizations, and achieving company and departmental goals. The role requires 2+ years of experience as a people manager, 7-10 years of industry experience with at least 5 in production data experience, and proficiency in the Microsoft tech stack.

Requirements

• 2+ years of experience as a people manager
• 7-10 years of industry experience, with at least 5 in production data experience
• 2+ years of experience with the Microsoft tech stack (Azure, .Net, IIS, SQL Server, etc.)
• Demonstrated success managing teams in a fast-growing environment
• Ability to collaborate well with diverse partners, influence without direct authority, and build strong relationships across teams
• Experience with Scrum or Kanban practices
• Experience managing a 24/7 on-call rotation in a SaaS-based environment
• Ability to deep dive into technical challenges, architect solutions and get hands-on

Responsibilities

• Guide the data team in managing data resources and continuous enhancement of processes and practices
• Oversee evaluation of upcoming work, assess scope and feasibility of projects, and ensure timely completion
• Ensure uptime of applications and data infrastructure in production as well as driving workload optimizations through the department
• Work with the Director of Technology Operations to determine priorities and define plans to achieve departmental and company goals
• Communicate with all levels of the organization, often balancing competing priorities
• Develop plans to achieve company and departmental goals
• Drive incident response and manage 24/7 on-call rotation
• Estimate effort and timeline on projects as designed
• Architect and design solutions to complex systems
• Evaluate advanced issues for customer-impacting issue resolution

Preferred Qualifications

• An affinity towards working in environments with tremendous growth, and have been through the journey before
• Proven track record of identifying scaling issues and operational risks before they become a problem

Benefits

• Employee Assistance Program with free counseling sessions available
• Flexible Time Off: take time off when you need it
• 10 paid holidays + 1 floating holiday
• Generous annual bonus opportunity
• ICREATE. Employee Recognition Program
• Insurance: Choice of Medical, Dental, and Vision plans
• Wellness Program including discounts on medical premiums
• Health Savings Account
• Flexible Spending Account
• Volunteer Time Off
• 100% Company-Paid Parental leave
• 401(k) with Employer Match
• 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
• Company-Sponsored 529 College Savings Plan
• Corporate Discounts on Retail, Travel, and Entertainment
• Pet Insurance options