Manager, Machine Learning Engagement

Summary

Join OfferFit's fast-paced, supportive, and professional team as the Manager, ML Engagement Management. You will own all phases of program execution process for designing, configuring, and expanding OfferFit use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy and championing best practices in a rapidly evolving environment.

Responsibilities

• Own all phases of OfferFit use case delivery working alongside OfferFit implementation engineers and customer executives, marketers and IT stakeholders
• Run design sessions with customers to decide on and document use case requirements and integration approach
• Champion delivery & project management excellence through development of process playbooks and best practices
• Proactively identify, escalate and mitigate potential project risks
• Build relationships with key stakeholders at OfferFit customers
• Communicate customer needs to OfferFit’s product & marketing teams to ensure a customer-centric product roadmap
• Participate in determining OfferFit’s product strategy