Manager of Engineering, SRE

Summary

Join Platform Science as a Site Reliability Engineering (SRE) Manager and lead a high-performing team ensuring system reliability, scalability, and efficiency. You will coach the team, promote best practices, and enable development teams to deliver production-ready applications. This role involves overseeing multiple projects and initiatives while maintaining clear communication. The ideal candidate possesses 5+ years of software engineering or SRE experience, including 2+ years in a leadership position, and proven expertise with various technologies. Platform Science offers a comprehensive benefits package including medical, dental, vision, disability, life insurance, 401k, paid time off, and parental leave. The estimated base salary is between $134,550 and $200,000.

Requirements

• 5+ years of experience in software engineering or SRE roles
• 2+ years in a leadership or management position
• Proven expertise with Kubernetes, ArgoCD, AWS, Prometheus, Grafana, Datadog, FluentD, Jenkins, and Docker
• Strong knowledge of CI/CD and GitOps practices
• Excellent verbal and written communication skills
• Demonstrated ability to track and prioritize multiple projects, requests, and initiatives effectively
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience

Responsibilities

• Recruit, train, and mentor a team of Site Reliability Engineers to deliver operational excellence
• Foster a culture of innovation, collaboration, and adherence to SRE principles like SLOs, error budgets, and production readiness
• Standardize and train development teams on observability tools such as Prometheus, Grafana, and Datadog
• Enhance developer and release workflows using CI/CD best practices, GitOps methodologies, and tools like Jenkins, ArgoCD, and Docker
• Drive application and system resilience through chaos engineering, load testing, and automation
• Collaborate with teams to define SLIs, SLOs, and manage error budgets
• Manage on-call rotation schedules, optimize alerting processes, and ensure 24/7 production application support
• Serve as the escalation point for incident resolution, providing guidance and technical expertise
• Build tools, dashboards, and processes to improve incident response, production health, and system reliability
• Conduct quarterly "State of the Service" reviews to assess performance, sustainability, and risks
• Track and prioritize multiple initiatives while ensuring the team stays focused and aligned with organizational goals
• Maintain detailed documentation on team projects, requests, policies, and best practices
• Communicate effectively across teams, departments, and stakeholders to ensure alignment and a clear understanding of SRE initiatives
• Evangelize SRE practices across the organization and ensure consistent adoption of reliability-focused processes

Benefits

• Medical, dental, and vision insurance
• Short-term and long-term disability insurances
• AD&D and life insurance
• 401k plan
• Paid vacation, sick leave and holidays
• Six weeks of paid parental leave